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Big Star Cadillac

Friendswood, TX

4.7
2,515 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,515 reviews

November 14, 2024

Y'all are the most outstanding dealership that I have ever been satisfied with in all the dealerships that I have dealt with. More

by LCHARLESPRAYLOR1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 14, 2024

We have been greeted very friendly by everyone! Will recommend you to others! Our buying process has been great! More

by bbking70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 13, 2024

I like going there they have been nice and what is it about the website about cookies similar technologies More

by Pamela James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 12, 2024

Curious, well informed. Having offices closer together would be a plus. Cuts down on walking back and forth. Will be back for a new one in the future. More

by josephborches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 12, 2024

Great car buying experience. Mark and Daisy went above and beyond to make sure I was happy with my new vehicle. More

by Brunomon1989
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 11, 2024

Ainsley Roark Is an extremely phenomenal service individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

Excellent advocates for warranty issues with GM. They fight for the customer to get most if not all repairs covered under the warranty. More

by GREG.ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

We have had an amazing experience with this dealership. Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dep More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

I got to the dealership about an hour before closing time I walked out with a car right after closing time however I requested a backup fob for my 2021 XT5 Cadillac haven't received it yet or any reply for m More

by rb6450
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frederick McGrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com.

November 11, 2024

The new building is very nice. I didn’t have to wait long for the service done on my car. More

by dlsmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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