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Big Star Cadillac
Friendswood, TX
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,546 reviews
August 19, 2024
I've been coming to BSC to get my vehicle serviced since I purchased it 3 yrs ago. Albert provided great customer service. I purchased it 3 yrs ago. Albert provided great customer service. More
by quezada_stephaniet
Verified Customer
August 19, 2024
I received very good service. I was very pleased with the service I received at the Dealership. Bobby is always very nice and polite. My car looked like a new c I was very pleased with the service I received at the Dealership. Bobby is always very nice and polite. My car looked like a new car after it was washed. It looked like it had just come out of the showroom. More
by RUDDGLORIA
Employees Worked With
August 19, 2024
Although the dealership is under construction, Big Star had a portion of the building in tack and available for the customers to wait comfortably. Snacks and water was still available. My wait time was rea had a portion of the building in tack and available for the customers to wait comfortably. Snacks and water was still available. My wait time was reasonable and Bobby Miller was as friendly and courteous as ever. He has been my service contact person for years now and I certainly appreciate how he treats me as a customer. More
by JACKIEBFIRM
Employees Worked With
August 19, 2024
Bobby has been a great help and has given great service would definitely go back. would definitely go back. More
by APESINA1357
Employees Worked With
August 18, 2024
Isaiah was very helpful and thorough with my service process! Would definitely be coming back! (: process! Would definitely be coming back! (: More
by jacquelynsosa
Employees Worked With
August 17, 2024
Very pleasant and attentive. Helpful explanation on options and available vehicles. Not pushy at all Helpful explanation on options and available vehicles. Not pushy at all More
by HENRY.KUNKEL
August 17, 2024
Mayo was so helpful and very respectful. He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still He went beyond what was necessary to help us and make sure we had the best experience possible. He has followed up with us to make sure all is still good.Excellent customer service! More
by MOIJO
August 17, 2024
I like the friendly atmosphere and the courtesy over all I would buy another car maybe at a later time. I would buy another car maybe at a later time. More
by JFERNANDEZ56
Employees Worked With
August 17, 2024
The customer service from the service representative was great and the time it took to service the car was quick great and the time it took to service the car was quick More
by ciers
Employees Worked With
August 17, 2024
Everyone is always friendly and they give great service. My last service experience was the best. My last service experience was the best. More
by ATMISAWA
Employees Worked With
