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Big Star Cadillac
Friendswood, TX
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,546 reviews
August 23, 2024
Great sales experience with Phillip Conner and rest of the staff with the purchase of my automobile the staff with the purchase of my automobile More
by TASHIAJENNINGS
Verified Customer
August 23, 2024
I couldn’t be more pleased with my new car and all of the people I met at the dealership! They were very friendly and patient with this 80 year old lady! people I met at the dealership! They were very friendly and patient with this 80 year old lady! More
by mspege
August 23, 2024
I was treated with the utmost respect and courtesy. Felt as if I was with family. Felt as if I was with family. More
by DRO.GARZA80
Employees Worked With
August 22, 2024
Very satisfied with sales and customer service. I was very impressed with Cassandra Gonzalez. She worked to get me in a vehicle. I was very impressed with Cassandra Gonzalez. She worked to get me in a vehicle. More
by neicie948
Employees Worked With
August 22, 2024
Fast friendly service, the advisors greeted me called me Mrs Jones went over what I was having done to my vehicle, he asked me did i know where the waiting area was and I let him knew where the area was. It Mrs Jones went over what I was having done to my vehicle, he asked me did i know where the waiting area was and I let him knew where the area was. It was a great experience. More
by Jonescarla20
Employees Worked With
August 21, 2024
Isaiah was very helpful and friendly always keep me informed as to what was going on. informed as to what was going on. More
by MATOSAS7878
Employees Worked With
August 21, 2024
Grateful for the sales representative but the financing papers was incorrect and we have to come all the way from Kingwood to redo. papers was incorrect and we have to come all the way from Kingwood to redo. More
by javeedmoe1
Employees Worked With
August 21, 2024
I enjoy the service always. My rep she is the best Andsley. Go Ansley....Go My rep she is the best Andsley. Go Ansley....Go More
by DEBNAVY58
Employees Worked With
Other Employees :
Ansley is the best she is always great positive attitude and most of all I just think she is the best.
August 20, 2024
Bobby has been my service rep since I started driving Cadillac which is now been 10 yrs. He has always been top notch, courteous and made my experience pleasant Cadillac which is now been 10 yrs. He has always been top notch, courteous and made my experience pleasant More
by WENDYMALLOW
August 19, 2024
Last minute scheduling was quick and easy. Wait time was minimal for service rep after I arrived. Transportation service was extremely quick. Vehicle maintenance completed within estimated ser Wait time was minimal for service rep after I arrived. Transportation service was extremely quick. Vehicle maintenance completed within estimated service time given and notification for pickup was prompt. Car was washed, vacuumed and clean upon pickup. Overall experience was a 10+. More
by MBURTON4
Employees Worked With
