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Big Star Cadillac
Friendswood, TX
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,546 reviews
September 02, 2024
Saw used vehicle on dealer website, sent an inquiry they got back in a timely manner, negotiated price came in next day and bought. No gimmicks or add ons. They were honest and fair. If I ever need a new Ca got back in a timely manner, negotiated price came in next day and bought. No gimmicks or add ons. They were honest and fair. If I ever need a new Cadillac I will definitely give them a call and work out a deal! More
by bryanvandesteen
Verified Customer
September 01, 2024
Lee was able to get us in quickly and provided outstanding service on our 2024 Lyriq. outstanding service on our 2024 Lyriq. More
by Paul D
September 01, 2024
Great service very knowledgeable staff and the coffee machine was very nice. I am sold machine was very nice. I am sold More
by shawn.m.muir
September 01, 2024
It was very clean and nice. Great first experience with Cadillac. Received a tour of the new service facility. Great first experience with Cadillac. Received a tour of the new service facility. More
by danyellguitroz
Employees Worked With
September 01, 2024
Great staff and Mike told me he was getting me in the car and he made it Happen and he made it Happen More
by x.evans
August 31, 2024
Great communication,polite , respectful and answers questions fixed the problem of the car great customer service questions fixed the problem of the car great customer service More
by RENJISINCY
Employees Worked With
August 31, 2024
Efficient and very helpful! Didn’t realize I needed new windshield washer blades! Thanks for the blades and putting them on!! Didn’t realize I needed new windshield washer blades! Thanks for the blades and putting them on!! More
by sherrypoole010
August 31, 2024
Great location. ..quick oil change service. No other comment about this dealership or the service. ..quick oil change service. No other comment about this dealership or the service. More
by mrdklb
Employees Worked With
August 30, 2024
I Always receive great service and they keep me updated on the progress!! And they work me in if i have an emergency! on the progress!! And they work me in if i have an emergency! More
by MELROSE71
Employees Worked With
August 30, 2024
Mark Parsons was amazing and straight to the point. He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their cust He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their customer service skills and customers need be aware of their rate offerings, shop elsewhere also, do not go with what the finance department offers you initially. More
by ct6buyer
