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Big Star Cadillac
Friendswood, TX
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,546 reviews
September 07, 2024
I have always received courteous service from this dealership. Albert was prompt, friendly, interested and efficient. Every personal interaction was positive. Customer service was stellar and much app dealership. Albert was prompt, friendly, interested and efficient. Every personal interaction was positive. Customer service was stellar and much appreciated. More
by anastasiaeb
Verified CustomerEmployees Worked With
September 06, 2024
Great service and quick turn around time. This dealership really values their customers and I would highly recommended! This dealership really values their customers and I would highly recommended! More
by JRODELKINS
Employees Worked With
September 05, 2024
It was a very good experience to buy our truck in Big Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario More
by salvador.martinez
September 05, 2024
Wiem was great, they got the car I wanted the same day. The help setting up my car was wonderful. The help setting up my car was wonderful. More
by STACEYPULS
September 05, 2024
Excellent service…no pressure from George to purchase something that I didn’t want… very professional something that I didn’t want… very professional More
by barrypro
Employees Worked With
September 04, 2024
I just purchased the vehicle last week it needs shocks. Dealership told me it was nothing they could do which was a slap in the face Dealership told me it was nothing they could do which was a slap in the face More
by dwailend
Employees Worked With
September 04, 2024
I recently had the pleasure of working with Mr. Charles Jackson at Big Star Cadillac Friendswood and I couldn't be happier with my experience! From the moment I walked in, he made us feel welcomed Charles Jackson at Big Star Cadillac Friendswood and I couldn't be happier with my experience! From the moment I walked in, he made us feel welcomed and valued as a customer. Jackson took the time to understand my needs and preferences, guiding me through the selection process without any pressure. He was incredibly knowledgeable about the different models and features, helping me find the perfect car that fit both my budget and lifestyle. What stood out most was his transparency throughout the buying process. Jackson answered all my questions honestly and patiently. He provided clear information about financing options, making the whole experience smooth and stress-free. I left the dealership feeling excited about my new car and grateful for the excellent service I received. If you’re looking for a reliable and friendly professional to help you with your car purchase, I highly recommend reaching out to Jackson Charles at Big Star Cadillac Friendswood he is the best!! Thank you for everything Jackson. To Big Star Cadillac Freindswood Mr. Jackson deserve an extra bonus for this he really made happy. Mr. Jackson’s attentive approach had a significant positive influence on my overall impression of the dealership. His willingness to listen to my needs and provide personalized recommendations made me feel valued and respected as a customer. It created a sense of trust and showed that the dealership genuinely cares about their clients, not just making a sale. This kind of customer service is quite rare and has definitely made me more likely to recommend the dealership to others esp. to my friends. Memorable experience!! Thank you Jackson I’m pretty sure my husband and I are coming back again in the future because of your excellent service. More
by julstaghoy
September 03, 2024
Very patient with dealing. Continued digging to meet mutual pricing. Found desired vehicle from Courtesy Fleet Continued digging to meet mutual pricing. Found desired vehicle from Courtesy Fleet More
by wolf318
September 03, 2024
Dealership is amazing! always super helpful and considerate, never an issue when i’m there. always super helpful and considerate, never an issue when i’m there. More
by LINAG0LDI
Employees Worked With
September 03, 2024
Wiem was absolutely amazing. We had a great buying experience. Very knowledgeable. It was a pleasure working with her. We had a great buying experience. Very knowledgeable. It was a pleasure working with her. More
by bowlinggod300
