Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,544 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
September 09, 2024
Excellent selection of vehicles and salesman was very knowledgeable. The Dealership was very clean and things were in order. knowledgeable. The Dealership was very clean and things were in order. More
by papaly09
Verified CustomerEmployees Worked With
September 09, 2024
Got my car in and out fast one of the best dealerships! Can count of them for my oil changes always! Can count of them for my oil changes always! More
by bbrissao
Employees Worked With
September 09, 2024
I just finished buying my lease car from Big Star Cadillac and the experience was amazing! Mark Mauricio guided me through the process and his assistance was great. He knows what he's doing and he to Cadillac and the experience was amazing! Mark Mauricio guided me through the process and his assistance was great. He knows what he's doing and he took time time to make sure that I was comfortable with the closing. Mark's manager, Mike Pierce, also talked with me to make sure that I was being taken care of to my approval. I definitely was! I highly recommend Big Star, and, Mark Mauricio, if you are looking to purchase a car for a fair price, from someone who wants to truly make you happy when you leave. You won't be disappointed. More
by Frankie
Employees Worked With
September 09, 2024
This is our 4th vehicle to purchase from Big Star. Amie and Big Star made our car buying experience so easy! If you are in the search of a Cadillac, I highly recommend Big Star Cadillac! Amie and Big Star made our car buying experience so easy! If you are in the search of a Cadillac, I highly recommend Big Star Cadillac! More
by A Callaway
September 08, 2024
This is the second vehicle I purchase here. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. More
by SIFUENTESDAISY29
September 08, 2024
We did not physically come in to the store, but purchased the Cadillac sight unseen. We spoke with Matthew. the Cadillac sight unseen. We spoke with Matthew. More
by JULIE MERRICK
Employees Worked With
September 07, 2024
I have always received courteous service from this dealership. Albert was prompt, friendly, interested and efficient. Every personal interaction was positive. Customer service was stellar and much app dealership. Albert was prompt, friendly, interested and efficient. Every personal interaction was positive. Customer service was stellar and much appreciated. More
by anastasiaeb
Employees Worked With
September 07, 2024
I have things wrong with my car and they can’t figure out what it is. Rates are too high what it is. Rates are too high More
by MARYJOWHITE52
Employees Worked With
September 07, 2024
Big star and Lisa made our car buying process super easy. This our second car from there and we love it This our second car from there and we love it More
by drekempire
Employees Worked With
September 06, 2024
Great service and quick turn around time. This dealership really values their customers and I would highly recommended! This dealership really values their customers and I would highly recommended! More
by JRODELKINS
Employees Worked With
