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Big Star Cadillac
Friendswood, TX
2,543 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,543 reviews
September 14, 2024
I have known Bobby since 2012 and his service to me and my vehicle has been unwavering. Always professional and he explains the process, and doesn't go over my head. my vehicle has been unwavering. Always professional and he explains the process, and doesn't go over my head. More
by LADY3BGLOVER
Verified CustomerEmployees Worked With
September 13, 2024
Mark was the epitome of what a car salesman should be! He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel ve He listened to me; acted; and then provided exactly what I wanted. His customer service is A1! He provided a no haggle experience and made me feel very comfortable with such a large purchase. Mark even went above and beyond to have some minor physical items corrected - at no cost to me! While the car was being serviced, he and his Manager provided us with Perry Steakhouse gift cards to enjoy a good meal while we waited. He checked in with us days later after the purchase to see how things were going with the car. Mark was awesome! I will gladly refer my friends and family to Mark to purchase their next vehicles. More
by hsparks22
September 13, 2024
Big Star Cadillac provided A1 service. The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do wa The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do was to provide signatures. The finance manager, sales manager and my salesman were all excellent! I will definitely purchase a car from Big Star again! 5-stars all the way! More
by hsparks22
September 13, 2024
Jose was very helpful as usual and I appreciate his time. He’s always polite and respectful. He’s always polite and respectful. More
by TRR331
Employees Worked With
September 13, 2024
Bobby is an excellent service advisor he’s also very knowledgeable and friendly I would recommend him to anyone in need of assistance knowledgeable and friendly I would recommend him to anyone in need of assistance More
by LIZMC070
Employees Worked With
September 12, 2024
Wonderful personal experience! Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. Lots to choose from. Great customer service! First time as a Cadillac customer and appreciated the one on one time. More
by lcrow217
September 11, 2024
I appreciate your vehicle delivery as I am 6 hours away from your dealership. Thank you for the excellent service! I absolutely love my new vehicle! from your dealership. Thank you for the excellent service! I absolutely love my new vehicle! More
by DPENA_2001
September 11, 2024
I had to tow my car to the Dealership, and they took good care of it. They texted me and said they had the car and was in good hands. The service was great. Thanks care of it. They texted me and said they had the car and was in good hands. The service was great. Thanks More
by DOUGLAS.BAKER
Employees Worked With
September 10, 2024
He is always courteous and caring. He listens about your concerns about your car and does the best job he can to get it serviced He listens about your concerns about your car and does the best job he can to get it serviced More
by JMSKMOM4
Employees Worked With
September 09, 2024
Excellent selection of vehicles and salesman was very knowledgeable. The Dealership was very clean and things were in order. knowledgeable. The Dealership was very clean and things were in order. More
by papaly09
Employees Worked With
