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Big Star Cadillac

Friendswood, TX

4.7
2,543 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,543 reviews

September 19, 2024

I can say there are not enough stars to give this guy. Mark is top-notch. He makes buying a car so easy. He thinks about the things you don't think about. I had my grand daughter with me and he even enter More

by Lemonical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJune zzBarron
Sep 19, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 19, 2024

Excellent Service and glad the loaner car program is back . Great up to date facility More

by DONALD.WYATT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 18, 2024

Muy amable desde que llege a mi cita, me explico cada detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) More

by AGUILERADIANA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 18, 2024

Bobby was awesome, he took great care of me when Jose was out...thank you! More

by mismarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 17, 2024

The team at Big Star always exceeds my expectations. Gary and Jose both are a pleasure to work with More

by SCOTTBRINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cauton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 16, 2024

Charles was the best. Helpful, showed us around and did not make us feel rushed. Quick to respond when we had questions. Made the car buying experience very pleasant. More

by roc4737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 15, 2024

I was really taken care of. Needs were all met on time and on point More

by omoniyi.akindoju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 14, 2024

Bobby is great, knowledgeable, kind and great about explaining all of the details. The appointment was set up quickly and easily. The service took the quoted amount of time after Bobby called explain More

by TLSIEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 14, 2024

David was absolutely amazing great sales guy went above and beyond explaining everything selling me on the car definitely would recommend More

by paulinatennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 14, 2024

Excellent service ! ! Always fast and friendly! Great customer service and always giving you updates on your car More

by countryqueen3524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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