Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,040 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,040 reviews
May 28, 2025
My Husband and I were in the market for a Cadillac. We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closi We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closing time. We just wanted to sit in a car. The second dealership wouldn't even negotiate. My husband says let's try Big Star Cadillac. It was an hour away but let's go test drive a car. I didn't have my hopes up but my husband said think positive. Man was I surprised with their customer service. David Bukrinsky went above and beyond to help us test drive and get the car we wanted. Just unbelievable service. This guy will jump through hoops. I got my car on Sat and he has messaged me 2x already asking if everything was alright. He even helped me make an appt to get my add on stuff done. I would recommend David to EVERYONE! You will waste your time going to other dealerships. Dont do it!!! Big Star Cadillac for the win. They need to promote David B! All around class act. More
by CNORTH5611
May 28, 2025
I recently purchased a vehicle from Big Star Cadillac. and I couldn’t be happier with the experience, thanks to Mario Paniagua. I left the dealership feeling confident and well taken care of! Highly recom and I couldn’t be happier with the experience, thanks to Mario Paniagua. I left the dealership feeling confident and well taken care of! Highly recommend Mario Paniagua! More
by Miguel Colin
Employees Worked With
May 28, 2025
Hands down, this is the best dealership I’ve ever dealt with. They were professional and very polite. with. They were professional and very polite. More
by Mill9609
Employees Worked With
May 28, 2025
Very nice people. Very helpful in answering questions. I appreciated the responsiveness and ease of financing Very helpful in answering questions. I appreciated the responsiveness and ease of financing More
by cmoutonmd
May 28, 2025
The service I received at Big Star was truly remarkable, and I highly recommend it to anyone looking for a Cadillac dealership. I’ll never forget the kindness shown to me by Mr. Gary Yannibelli and Mr. Davi and I highly recommend it to anyone looking for a Cadillac dealership. I’ll never forget the kindness shown to me by Mr. Gary Yannibelli and Mr. David Bukrinsky, and I’ll definitely be returning to Big Star Cadillac for my next purchase. More
by rhonda_98
Verified CustomerMay 28, 2025
This dealership provides great customer service. The sales man Mario was very knowledgeable with the vehicle. The sales man Mario was very knowledgeable with the vehicle. More
by J Moragues
Employees Worked With
May 28, 2025
I had the best experience at Big Star Cadillac. The dealership is super clean, and Mario Paniagua is amazing. Everything was amazing. The dealership is super clean, and Mario Paniagua is amazing. Everything was amazing. More
by Valerieann02
Employees Worked With
May 28, 2025
This dealership is top of the line. The inventory is always good and the customer services is great. The inventory is always good and the customer services is great. More
by J Moragues
Employees Worked With
May 27, 2025
Just purchased another Cadillac, and once again, David B. delivered an exceptional, luxury-level experience from start to finish. His professionalism, attention to detail, and genuine care for his clients delivered an exceptional, luxury-level experience from start to finish. His professionalism, attention to detail, and genuine care for his clients made this process not just smooth—but truly enjoyable. David understood exactly what I was looking for (even when I wasn’t sure), respected my time, and made sure every detail was handled with excellence. This is my fourth Cadillac through him, and without a doubt, I’ll be back when it’s time for the next. If you’re looking for an elevated car-buying experience that matches the elegance of the vehicle itself—David is who you want on your side. 5-star service for a 5-star vehicle. ⭐️⭐️⭐️⭐️⭐️ Thank you again, David, you are the BEST! More
by tiffanypalmerjones
May 26, 2025
Smooth purchase to surprise my wife with her birthday gift and took great care of us gift and took great care of us More
by meagansaintes
