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Big Star Cadillac
Friendswood, TX
2,542 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,542 reviews
September 26, 2024
THANK YOU FOR GOOD DEAL ~! ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ More
by jubo.park
Verified Customer
September 24, 2024
Came in for oil change only, requested that tires not be rotated, car wash not to be done as I have those things already covered. Still took almost 2 hours, ridiculous! Will not be using you or probably any rotated, car wash not to be done as I have those things already covered. Still took almost 2 hours, ridiculous! Will not be using you or probably any dealership again. More
by w.henrymora
Employees Worked With
September 24, 2024
Big Star Cadillac is organized and efficient at delivering really good service. I can always count on the requested services/issues to be addressed to my satisfaction. delivering really good service. I can always count on the requested services/issues to be addressed to my satisfaction. More
by JDUNCAN39
September 23, 2024
My car is still not fixed Big Star Cadillac has had my car longer than I have I want my car fixed. Not sure why they can’t figure out the problem . I am so disappointed!!! car longer than I have I want my car fixed. Not sure why they can’t figure out the problem . I am so disappointed!!! More
by EYAYA57
September 23, 2024
The entire process was so easy. David was very knowledgeable about the vehicle. He was very respectful of our desires and needs. We are absolutely loving our new CT5! David was very knowledgeable about the vehicle. He was very respectful of our desires and needs. We are absolutely loving our new CT5! More
by dldarwin
September 23, 2024
Had the car I was looking for and made the transaction easy from the phone call and text to driving it home. easy from the phone call and text to driving it home. More
by rmcdds
September 22, 2024
Isaiah was great. He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing to be addressed before parting ways. More
by mbrandyberg
Employees Worked With
September 22, 2024
Sales-Manger Manager Kevin Sonnier is a cut above the rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sal rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sales person Jason as well. Just the best service I’ve EVER had. I would recommend Big Star Cadillac to anyone looking for a used or brand new vehicle. Ask for Jason. You’ll be in the best of the best hands. More
by kerry_cook
September 21, 2024
Service was great. I will definitely be returning. Mr. Albert was a great service advisor. Definitely would recommend the dealership for your service needs. I will definitely be returning. Mr. Albert was a great service advisor. Definitely would recommend the dealership for your service needs. More
by aedwardsmclean
Employees Worked With
September 21, 2024
Benito provided excellent service from start to finish. It was a pleasant experience overall. We will come back for our next purchase in the future. It was a pleasant experience overall. We will come back for our next purchase in the future. More
by MELISSAHOOD745
Employees Worked With
