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Big Star Cadillac
Friendswood, TX
2,542 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,542 reviews
September 28, 2024
Ainsley was super helpful, so nice and helped with all my questions. She made my first oil change on my new Cadillac seamless. questions. She made my first oil change on my new Cadillac seamless. More
by JAHEURING
Verified CustomerEmployees Worked With
September 27, 2024
Shortly after taking my car out of the dealership I had a problem. Thanks to the professionalism and Goodwill of the manager and the hard work and diligence of Mario Paniagua the issue was resolved in a sati problem. Thanks to the professionalism and Goodwill of the manager and the hard work and diligence of Mario Paniagua the issue was resolved in a satisfactory manner. Truly happy with the service and attention to detail. Highly recommendable dealership. More
by cjperez66
Employees Worked With
September 27, 2024
Two recent service requirements, - couldn't ask for better service, timely, friendly, helpful and I always feel like a princess. better service, timely, friendly, helpful and I always feel like a princess. More
by durhamat
Employees Worked With
September 27, 2024
I appreciate how everyone is always very professional and helpful. My favorite part is the shuttle and car wash. Thank you helpful. My favorite part is the shuttle and car wash. Thank you More
by MARICELADFERNANDEZ
Employees Worked With
September 27, 2024
Newer vehicle ‘23, low mileage & no warning lights before stalling on hwy Interstate 10. Very serious! NOT GOOD! Fortunately, the Escalade rolled passed the concrete barriers & to the side. Called Big Star r stalling on hwy Interstate 10. Very serious! NOT GOOD! Fortunately, the Escalade rolled passed the concrete barriers & to the side. Called Big Star right away. There were no loner vehicles for us & had to find a towing service. Two hours later it was towed to you [75 mi away-Expensive] on that Sat night 9/21 right at closing time. We had to pay Uber to get to our destination that evening as well as the entire trip. That was a bummer! On vacation in Galveston… However, Ainsley did provide an Uber back to dealership on our way home. We were glad to have the vehicle repaired by Tues 9/24 being we were leaving for home. Thank you! More
by STCHARRIS
Employees Worked With
September 27, 2024
Lee is extremely helpful and explains everything that they are doing to the vehicle. Keeps you well informed they are doing to the vehicle. Keeps you well informed More
by cdwood
Employees Worked With
September 26, 2024
Albert Ramirez was great. I brought my car in for a state inspection and a minor recall on the rear view mirror but it took 2 1/2 hours to complete. I had set an appointment b I brought my car in for a state inspection and a minor recall on the rear view mirror but it took 2 1/2 hours to complete. I had set an appointment but I think the wait was to long for what I had done. More
by jns454
Employees Worked With
September 26, 2024
If you are looking to purchase or lease a vehicle please use Mark as your salesman he is AMAZING! I had a great experience with him today. Customer service was 10/10, his personality is 10/10 and just all a use Mark as your salesman he is AMAZING! I had a great experience with him today. Customer service was 10/10, his personality is 10/10 and just all around a great person with great advice! More
by Swalker
Employees Worked With
September 26, 2024
Nice & clean. Very courteous personnel everywhere. Comfortable temperatures too, which is a huge issue for me. Very courteous personnel everywhere. Comfortable temperatures too, which is a huge issue for me. More
by jo.idbb
Employees Worked With
September 26, 2024
Jason Ramsland gave us outstanding service. His dedication to details was very informative and helpful. My wife is already looking at another car, and went to Big Star Cadillac's website as her His dedication to details was very informative and helpful. My wife is already looking at another car, and went to Big Star Cadillac's website as her first choice! Thanks again. More
by bertsranch
