Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,644 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,644 reviews
December 02, 2012
This is the 4th cadillac that we have had, three that has come from Ron Carter. Me and my wife have been totally surprised and impressed with the people of this dealership that we have recommended friends to come from Ron Carter. Me and my wife have been totally surprised and impressed with the people of this dealership that we have recommended friends to them. From the latest of George with his patience and determination to see through the understanding and capabilities of the newest Cadillac into our family. To the service department where Robert is always there to take care of our needs with a smile. We had not had our latest Catillac for three weeks, on vacation in Branson, MO. and got rear-ended by another car to find that here again to Ron Carter Repair Shop in Alvin, surprised and impressed again by the people of Ron Cater. For Sales, Service, and Repair Ron Carter has gone above and beyond..... Thanking You I am, Randy and Teresa Gilchrist Texas City, Tx 77590 More
by randygilchrist
Employees Worked With
zzGeorge zzClark
January 06, 2012
The visit was fine. We really liked Guyve. He was very helpful and personable. I did feel like we had a lot of "wait time" between deciding on the car and the finance office to get with us. We were there helpful and personable. I did feel like we had a lot of "wait time" between deciding on the car and the finance office to get with us. We were there early, so we couldn't understand the reason for the delay. Maybe it just takes that long (2 hours). All in all it was a good experience and we are happy with our purchase. More
by rrbob77
Employees Worked With
Guyve Vedadi
November 17, 2011
Service Advisor Alvis Young (#241) is a true professional. He always makes my wife and I feel welcome and has our trust and confidence that our 2007 H2 is in good hands. He consistently goes a professional. He always makes my wife and I feel welcome and has our trust and confidence that our 2007 H2 is in good hands. He consistently goes above and beyond to ensure fast, reliable service with a smile. He goes the extra mile to ensure all our questions are answered. Alvis is one of kind and we truly appreciate the service he provides. Thank you, Alvis! My wife and I will continue to use Ron Carter Cadillac in Friendswood to service our 2007 H2. We drive past numerous service providers to get to Ron Carter Cadillac, but nothing compares to the service we get every time we visit. Service Advisor Alvis Young is the best! More
by ogbry221
Employees Worked With
Alvis Young
October 09, 2011
My family have purchased over 10 vehicle from Ron Carter in Clear Lake, TX. I would rate this dealership as #1 because they understand customer loyalty to the dealership and salesperson. I recommend this de in Clear Lake, TX. I would rate this dealership as #1 because they understand customer loyalty to the dealership and salesperson. I recommend this dealership to anyone because I can truly now say they are about customer care. Arthur Mitchell, the salesperson and others where there for me when I had a problems. With them all working together they found a happy solution for me. In my book Ron Carter Cadillac in Clear Lake, Tx is the place to go for your luxury car purchase. More
by fillcarol
Employees Worked With
Arthur Mitchell and other whom name I don't remember
