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Big Star Cadillac

Friendswood, TX

4.7
2,638 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,638 reviews

December 07, 2012

All car sales people should be like George. He provided all the information I needed about the car and worked with my husband to finalize the sale. There was no pressure on either of us which I appreciated More

by janette16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it!

December 07, 2012

First and final, "I never had to leave my house for this purchase", and Jimmy Mauricio was thoroughly professional. My family members are asking for his card. Thank you and God bless. Aileen More

by Aileen2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Mauricio, zzJimmy zzMauricio
Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it! We are very proud of our Ron Carter Concierge Care!

December 06, 2012

My husband and I came to Ron Carter Cadillac to purchase a new or used SRX. Julio Zavala greeted us in the parking lot as we were browsing and offered to show us around, I had already done my research so I More

by Cjgmtg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Zavala , zzJulio zzZavala
Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it!

December 05, 2012

Clint was great, no pressure, we asked to test drive several cars, he quickly got the keys for the test drive(s), he provided all the prices for each model. Once we narrowed down which one we wanted, t More

by lscassel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzClint zzConley
Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it!

Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it!

December 02, 2012

This is the 4th cadillac that we have had, three that has come from Ron Carter. Me and my wife have been totally surprised and impressed with the people of this dealership that we have recommended friends to More

by randygilchrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Jan 14, 2013 -

Big Star Cadillac responded

Thank you for your feedback, we really appreciate it!

January 06, 2012

The visit was fine. We really liked Guyve. He was very helpful and personable. I did feel like we had a lot of "wait time" between deciding on the car and the finance office to get with us. We were there More

by rrbob77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guyve Vedadi
Mar 10, 2013 -

Big Star Cadillac responded

Thank you for your feedback and purchase, we really appreciate it!

November 17, 2011

Service Advisor Alvis Young (#241) is a true professional. He always makes my wife and I feel welcome and has our trust and confidence that our 2007 H2 is in good hands. He consistently goes a More

by ogbry221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvis Young
Mar 10, 2013 -

Big Star Cadillac responded

Thank you for your feedback and your service business, we really appreciate it!

October 09, 2011

My family have purchased over 10 vehicle from Ron Carter in Clear Lake, TX. I would rate this dealership as #1 because they understand customer loyalty to the dealership and salesperson. I recommend this de More

by fillcarol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Mitchell and other whom name I don't remember
Mar 10, 2013 -

Big Star Cadillac responded

Thank you for your feedback and purchase, we really appreciate it!

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