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Big Star Cadillac
Friendswood, TX
3,059 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,059 reviews
September 18, 2018
Great customer service! Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy you deserve!! More
by Mannifresh70
Employees Worked With
September 18, 2018
Aime and Lisa were great....very helpful The finance guy was great too along with sales manager. Everyone was great. This is 4rh vehicle we have purchased from this dealership and one of the The finance guy was great too along with sales manager. Everyone was great. This is 4rh vehicle we have purchased from this dealership and one of the reasons is Bobby in service More
by Cadillac Shelia
September 16, 2018
Excellent experience Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have had it a month and love it more everyday. Have gone back several times for equipment that was ordered and training to learn how to use the all the special features and have had nothing but great service. More
by Diva car
Employees Worked With
Other Employees :
Sales manager of certified cars
September 01, 2018
Best Deal and service ever Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding servic Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding service and the best car deal please reach out to Felipe at the Ron Carter Cadillac Friendswood Dealership. When assisting my mother in the purchase of a new car his support and dedication to getting her the best deal was outstanding. Thank you for being the best and my family and I are looking forward to purchasing more cars from you Felipe. Thank you very much. Cassey Perkins. More
by Moms car
Employees Worked With
June 17, 2018
Awesome, professional,quick service. Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal clo Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal closed so professionally. The finance officer is quick and efficient. No nonsense. Thanks to all who. Were involved to help us transition out of an old Mercedes into a beautiful Cadillac. Great job and team effort. Love the cheese and fruit. Great idea More
by Shir
Employees Worked With
Loan Davis, zzJune zzBarron
May 09, 2018
Couldn't ask for anything better Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the professional and collective staff corrected my situation and Rolled out the Red Carpet. They Took the time to listen to our needs and well the outcome resulted I purchased 2 vehicles within 2 weeks from them...My Sales Professional Dylan was awesome and Patient, the Sales Manager Christian was above and beyond I can't thank them enough.... Keep up Awesome Job you Guys do.... More
by JContreras
Employees Worked With
Dylan, zzJune zzBarron, zzChristian zzKaramitsos
May 08, 2018
5Star Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. More
by Sandy
Employees Worked With
May 05, 2018
Satisfied Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my ats a very enjoyable event. More
by Melisabel90
April 20, 2018
Certified 2017 CTS I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready for me to pickup, I drove 300 mi to get auto, Car was not ready, Paper work took 5 min. (cash deal). Took 3-4 hours to finally get on way home. Some of the features did not work. Could not get assistance over the phone. I made an appointment to return, 1 month later I took car in, about 1 1/2 hr later, came to me nothing wrong with car, we ran diagnoises on car no problem. Again I told them memory on seat does not work., Took the car back into service, 15 minutes later, came back, oh the seat control was on lock out (ever what that means), but it works now. I had conversations with Mark (sales rep), the sales manager and service manger, none of the guys could tell me over the phone what to do. Service rep was the only one that seemed to understand the problem after several explanations on what the situation was on the car. It has been 3 weeks, not a word from any of the employees at the place. By the way, when I picked up car, no inspection sticker, got stopped, nearly got a ticket. GREAT SERVICE WOULD YOU SAY!!! I have purchase at least a dozen Cadillac's, worst dealership I have dealt with!! More
by BRUCE MARR
April 01, 2018
Good fun buying Great deal on a nice Caddy. Tasos my sales guy was wonderful.Follow up 1st class. Minor service was handled promptly.Happy to buy there agfain. Great deal on a nice Caddy. Tasos my sales guy was wonderful.Follow up 1st class. Minor service was handled promptly.Happy to buy there agfain. More
by rc1212
Employees Worked With
Tasos
