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Big Star Cadillac
Friendswood, TX
2,533 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,533 reviews
December 14, 2012
Julio was awesome! He helped me find the right vehicle for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! More
by Rouse103
Employees Worked With
zzJulio zzZavala
December 12, 2012
Mike went above and beyond to help us find exactly what we wanted, he was great and we will continue to give him our service in the future! we wanted, he was great and we will continue to give him our service in the future! More
by mwlindsay
Employees Worked With
Michael Rideaux, zzMike zzRideaux
December 12, 2012
It was a great experience working with George at Ron Carter Cadillac. The car buying experience can take a whole day. However it helps to have a friendly and polite sales representative. George was cour Carter Cadillac. The car buying experience can take a whole day. However it helps to have a friendly and polite sales representative. George was courteous, patient and responsive, which was much appreciated. Everyone we met was friendly and polite from Jay the General Manager to June the finance person. I would definitely recommend Ron Carter Cadillac and do not forget to ask for George Clark. More
by S. Byrd
Employees Worked With
zzGeorge zzClark
December 11, 2012
THIS IS THE 2ND CAR WE HAVE BOUGHT FROM THIS DEALER AND IT HAS ALWAYS BEEN A PLEASURE DEALING WITH YOU ALL. wE DRIVE FROM LUFKIN TEXAS WHICH IS 2 HRS AWAY AND WE WILL CONTINUE TO DO SO. THANK YOU ALL.. IT HAS ALWAYS BEEN A PLEASURE DEALING WITH YOU ALL. wE DRIVE FROM LUFKIN TEXAS WHICH IS 2 HRS AWAY AND WE WILL CONTINUE TO DO SO. THANK YOU ALL.. More
by SHANNON HANKS
Employees Worked With
Julio Zavala, zzJulio zzZavala
December 09, 2012
Mr. Zavala was very attentive and listened to what we wanted in a new car. I originally came in to buy the car but he encouraged us to test drive of the SRX also and after test driving both I really lik wanted in a new car. I originally came in to buy the car but he encouraged us to test drive of the SRX also and after test driving both I really like the ease entry/exit of the SRX and the rear storage area was more conveinent to obtain item from. Mr Zavala demonstrated all the features of both vehicles and had a through understanding of the product. This was my first Cadilla buying experience and I would highly recommend Mr.Zavala to my friends if they were in the market of buying a Cadillac. More
by Angelaknight
Employees Worked With
Julio Zavala, zzJulio zzZavala
December 07, 2012
All car sales people should be like George. He provided all the information I needed about the car and worked with my husband to finalize the sale. There was no pressure on either of us which I appreciated all the information I needed about the car and worked with my husband to finalize the sale. There was no pressure on either of us which I appreciated. More
by janette16
Employees Worked With
zzGeorge zzClark
December 07, 2012
First and final, "I never had to leave my house for this purchase", and Jimmy Mauricio was thoroughly professional. My family members are asking for his card. Thank you and God bless. Aileen this purchase", and Jimmy Mauricio was thoroughly professional. My family members are asking for his card. Thank you and God bless. Aileen Ard More
by Aileen2012
Employees Worked With
Jimmy Mauricio, zzJimmy zzMauricio
December 06, 2012
My husband and I came to Ron Carter Cadillac to purchase a new or used SRX. Julio Zavala greeted us in the parking lot as we were browsing and offered to show us around, I had already done my research so I a new or used SRX. Julio Zavala greeted us in the parking lot as we were browsing and offered to show us around, I had already done my research so I was very specific on exactly what I wanted and my price range. Julio took my information and said he would call me as soon as something came in that I was interested in. True to his word he called me a week later and said he had two vehicles on the lot that I would be interested in, we came to RonCarter Cadillac 2 hours later, test drove and looked at the vehicle for a short time, brought my trade in with my title, and we came to a agreement within an hour and we were signed, sealed and delivered and driving away that same day, I also would like to compliment our financial coordinator (I think her name was June?) I apologize for not remembering her name but she was terrific! Very professional and knowledgeable but with a personal touch! I remember she had 15 year old triplets that we talked about. This dealership made you feel at home and part of the family, not like you were being pushed into anything. I have already referred a co-worker to this same dealership! More
by Cjgmtg
Employees Worked With
Julio Zavala , zzJulio zzZavala
December 05, 2012
Clint was great, no pressure, we asked to test drive several cars, he quickly got the keys for the test drive(s), he provided all the prices for each model. Once we narrowed down which one we wanted, t several cars, he quickly got the keys for the test drive(s), he provided all the prices for each model. Once we narrowed down which one we wanted, there was little time wasted from the time to fill out the 1 page form to the negotiations. We told him where we needed to be and he made it happen. General Manager came by to meet us and expressed if we needed anything in the future, service, etc, to call him. We were only home, in town, for 1 more day and didn't have a lot of time to be idle. The only drawback to the whole experience was the wait to get to the finance office to sign the papers. Once in the finance office it went quick, as she understood our need to get finished as quickly as possible. Once we signed, Clint gave a a quick but thorough overview of the car and we were off. Thanks Clint!!! More
by lscassel
Employees Worked With
zzClint zzConley
December 02, 2012
This is the 4th cadillac that we have had, three that has come from Ron Carter. Me and my wife have been totally surprised and impressed with the people of this dealership that we have recommended friends to come from Ron Carter. Me and my wife have been totally surprised and impressed with the people of this dealership that we have recommended friends to them. From the latest of George with his patience and determination to see through the understanding and capabilities of the newest Cadillac into our family. To the service department where Robert is always there to take care of our needs with a smile. We had not had our latest Catillac for three weeks, on vacation in Branson, MO. and got rear-ended by another car to find that here again to Ron Carter Repair Shop in Alvin, surprised and impressed again by the people of Ron Cater. For Sales, Service, and Repair Ron Carter has gone above and beyond..... Thanking You I am, Randy and Teresa Gilchrist Texas City, Tx 77590 More
by randygilchrist
Employees Worked With
zzGeorge zzClark
