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Big Star Cadillac
Friendswood, TX
2,542 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,542 reviews
October 03, 2024
Big Star took car of my car in a timely manner and I am very satisfied with the service. very satisfied with the service. More
by DEBUSK.MIMI
Verified CustomerEmployees Worked With
October 02, 2024
Daisy made my entire experience of refinancing my SUV easy and no stress. She's so pleased to speak with and always available. easy and no stress. She's so pleased to speak with and always available. More
by panjellscott
October 02, 2024
Gary was amazing! He made the process easy and worked to meet our needs. Big Star was a nice experience all around. He made the process easy and worked to meet our needs. Big Star was a nice experience all around. More
by KENNYREDDIN
October 01, 2024
Mark was very kind, patient and knowledgeable on the Cadillac line. It was a pleasure working with him and with finance. Cadillac line. It was a pleasure working with him and with finance. More
by CANDDNICHO
September 30, 2024
I come with no appointment and ishaia take care me and was excellent his service and big star did great job with my Xt5 very nice service thank you. was excellent his service and big star did great job with my Xt5 very nice service thank you. More
by Gnotarnicola
Employees Worked With
September 30, 2024
Awesome experience both times I have brought my car here. After purchasing my car at the Bayway Cadillac of The Woodlands, the chip for the heated steering wheel wasn't ready yet, I was told it would be thre After purchasing my car at the Bayway Cadillac of The Woodlands, the chip for the heated steering wheel wasn't ready yet, I was told it would be three months but almost two years of asking that dealership about it and being blown off was frustrating. I brought my car here for an oil change after moving to this area, and immediately Ainsley said she could order the part for the heated steering wheel without me even asking. I got a call when it came in to schedule it and then it was such a quick process of getting it put in. Very happy with all the service here and will be back for all my service needs and when I'm ready for a new one! More
by sheldabrooke
Employees Worked With
September 30, 2024
They are very courteous and professional in all of my dealings with them. They are also prompt. If they say your service call will last this long then they are as good as their promise. dealings with them. They are also prompt. If they say your service call will last this long then they are as good as their promise. More
by JNEFF.JN
Employees Worked With
September 30, 2024
Big Star Cadillac went above and beyond helping me. I was able to trade in my truck and leave the lot in a 2025 Cadillac CT5 and I am beyond grateful. The diligence of this dealership has made me life I was able to trade in my truck and leave the lot in a 2025 Cadillac CT5 and I am beyond grateful. The diligence of this dealership has made me life long Cadillac buyer. Thank you again! More
by mosleyalex14
September 30, 2024
The service for my XT 5 has always been excellent. I recently purchased a new XT 4 and the process was was detailed and very accommodating to my needs. I recently purchased a new XT 4 and the process was was detailed and very accommodating to my needs. More
by WGREASONJR
September 30, 2024
Excellent staff and excellent management Like always Zulfi is the best in sales and helping customers. Zulfi is the best in sales and helping customers. More
by drakkarama
