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Big Star Cadillac
Friendswood, TX
2,535 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,535 reviews
April 11, 2014
Review I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. C I visited the dealership for repair and was informed my warranty was about to expire. While waiting for the finance manager I was approached by Mr. Clark who brought me water. I then spoke to him about the new vehicles he was ver informative I then came back and again he was very informative and awesome. Now I have a new vehicle . More
by Dianthav
Employees Worked With
zzGeorge zzClark
April 11, 2014
Excellent car buying experience After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to d After resolving some misunderstandings on my part, I heartily recommend this dealership. Both Jimmy Mauricio and Dolores Fernandez were pleasant to deal with and made the car buying experience a pleasant one. More
by jcdonna
Employees Worked With
zzJimmy zzMauricio, zzDolores zzFernandez
April 09, 2014
Awesomeness We went into this dealership expecting the usual; salesmen being pushy or in a hurry. George was very thorough in going over the vehicles performance We went into this dealership expecting the usual; salesmen being pushy or in a hurry. George was very thorough in going over the vehicles performance and operation. On the first of two visits George made us feel like we were welcome to come and go with no pressure. His personalable approach is what made us return the second time to purchase the vehicle. More
by Czapata300
Employees Worked With
zzGeorge zzClark
April 08, 2014
George is the definition of customer service George Clark is a true professional who knows how to give the customer what they want. I have purchased many vehicles and George was hands down the b George Clark is a true professional who knows how to give the customer what they want. I have purchased many vehicles and George was hands down the best due to his honesty and patience. George goes above and beyond not only for Cadillac but also his customers. George is a breath of fresh air and Mauricio was not far behind. We will and have strongly recommended George and the friends wood Cadillac dealership to all our loved ones and friends Thank you for the greatest service I have ever experienced purchasing a vehicle More
by Erika78
Employees Worked With
zzJimmy zzMauricio, zzGeorge zzClark
April 06, 2014
What a great car buying experience! It was by far one of the easiest processes I've been through. Derek was an outstanding salesman who worked hard to get me the vehicle I wanted. He is an invaluable reso the easiest processes I've been through. Derek was an outstanding salesman who worked hard to get me the vehicle I wanted. He is an invaluable resource to have at your dealership! I will definitely be back for future car purchasing needs. More
by jrismaili
Employees Worked With
zzDerek zzKleinschmidt
April 05, 2014
Excellent Customer Service Mrs. Jackson was very knowledgable and professional. I felt extremely confident that this was a smart purchase. The timeliness of the pap,er work pr Mrs. Jackson was very knowledgable and professional. I felt extremely confident that this was a smart purchase. The timeliness of the pap,er work process was remarkable fast yet detailed. I appreciated the explanation of all steps at a consumer level. This is the second cadillac I have purchased from this dealer, and I will bring my family here in the future. Special thank you to Amie Gulli-Jackson More
by cdub1luv
Employees Worked With
Amie Gulli-Jackson
April 04, 2014
Great Cadillac Experience Had a great experience at Ron Carter. Personnel from the front desk to the back office are knowledgeable and friendly. George did a great job in expla Had a great experience at Ron Carter. Personnel from the front desk to the back office are knowledgeable and friendly. George did a great job in explaining all the features of a very technical car. Pricing was extremely competitive and inventory was great. Love the new CTS VSport. Great comfort, features, and styling. Thanks Ron Carter Cadillac and George! More
by bdbogle
Employees Worked With
zzGeorge zzClark
April 02, 2014
My experience with Ron Carter and my salesperson George Clark and even the service folks is always outstanding. They are knowledgeable and extremely helpful in meeting the needs/requests that I have. They Clark and even the service folks is always outstanding. They are knowledgeable and extremely helpful in meeting the needs/requests that I have. They go the extra mile. More
by Teresagilchrist123
Employees Worked With
zzGeorge zzClark
March 31, 2014
My First Cadillac Mark Mauricio, my Ron Carter Salesman made my first Cadillac purchase an amazing experience. Upon arriving at the Ron Carter Cadillac dealership the e Mark Mauricio, my Ron Carter Salesman made my first Cadillac purchase an amazing experience. Upon arriving at the Ron Carter Cadillac dealership the entire staff was friendly, welcoming and knowledgeable. I would definitely recommend Mark Mauricio and Ron Carter Cadillac for all your Cadillac purchases. More
by JJDBrock
Employees Worked With
March 31, 2014
Mr. Mark Mauricio was very helpful in the entire experience- both before AND after the leasing. He has been most cooperative and helpful as we decided on whether to purchase or lease the Cadillac SR experience- both before AND after the leasing. He has been most cooperative and helpful as we decided on whether to purchase or lease the Cadillac SRX. Eventually we decided to lease and Mark provided all the details. After the lease was completed, Mark personally delivered the car to our residence. In the days that followed, he assisted me several times to answer questions about operation of the various optional equipment and controls. We had never owned an automobile with all the "bells and whistles" that this car has- and his help was needed and cheerfully offered. I would certainly recommend Mark to any person interested in purchasing or leasing a Cadillac from Ron Carter. More
by dcubed
Employees Worked With
