Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,541 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,541 reviews
October 04, 2024
Quick service, great customer care, and felt that my XT4 was taken care of properly. was taken care of properly. More
by jentullos1
Verified CustomerEmployees Worked With
October 04, 2024
Very streamlined business process is established. In thus way, service is very efficient without much waiting. In thus way, service is very efficient without much waiting. More
by kyjeong
Employees Worked With
October 04, 2024
Easy to get to bobby the best everything was nice and clean all professional to clean all professional to More
by YANTZROBERT
Employees Worked With
October 04, 2024
Mr Jackson was awesome! He patiently worked with me to find the car I wanted, and within my price range. He patiently worked with me to find the car I wanted, and within my price range. More
by sam4367
October 04, 2024
Everyone was real nice. What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all What I did not like was basically being forced to pay $950.00 for something I DID NOT want…some kind of lo-jack thing. They said they put it on all their cars even though I didn’t want it. I don’t know if they were taking advantage of a single female senior citizen or what !!!! More
by janieneal1953
Employees Worked With
October 03, 2024
Everything went great except the service techs always forget to reset my oil light after my oil change . I googled and reset it myself . forget to reset my oil light after my oil change . I googled and reset it myself . More
by MOSELEYCYNDI3
Employees Worked With
October 03, 2024
Great service, great team. They took the time out to do all the necessary follow ups to ensure I had a great experience. They took the time out to do all the necessary follow ups to ensure I had a great experience. More
by ncjpharm420
Employees Worked With
October 03, 2024
They greet you from the time you come in, very professional and friendly. Highly recommend! professional and friendly. Highly recommend! More
by yvonne_guerrero
Employees Worked With
October 03, 2024
Mario gave me an exceptional experience with my 1st Cadillac purchase. Complete comfort, complete care! Nothing at all was pressured, very exclusive experience thank you so much to the whole Big Star C Cadillac purchase. Complete comfort, complete care! Nothing at all was pressured, very exclusive experience thank you so much to the whole Big Star Cadillac team it feels good to be a part of the family! & I know I have to wait but I’ll be back for the XT 6! More
by Dee.lopez84
October 03, 2024
Big Star took car of my car in a timely manner and I am very satisfied with the service. very satisfied with the service. More
by DEBUSK.MIMI
Employees Worked With
