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Big Star Cadillac
Friendswood, TX
2,536 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,536 reviews
May 12, 2014
Great Ms. Amy did a very great job in helping me and my husband get the vehicle we've always wanted and we came home very happy. I would definitely recommen Ms. Amy did a very great job in helping me and my husband get the vehicle we've always wanted and we came home very happy. I would definitely recommend this dealership to anyone everyone was very helpful in assisting my family and getting us the help we needed. More
by villrl50
Employees Worked With
May 12, 2014
Wonderful Experience Took my 2012 SRX in for regular service, oil change and tire rotation. Happen to see Stuart Saragoza , I had been in a accident at work, car drove th Took my 2012 SRX in for regular service, oil change and tire rotation. Happen to see Stuart Saragoza , I had been in a accident at work, car drove through a brick wall and hit me. Had neck fusion surgery, and will have rotator cuff when this heals. Told Stuart in the next couple of yrs want to trade my car for a white SRX with beige interior. Told him not in a hurry, next thing I know I meet Derick Kleinschmidt, who has a SRX to show me/ Took a test drive (really liked it). The greatest thing was the blind side warning. I can't turn my head. He was very knowlegdable and pointed out numerous great features. There was no pressure just value, he ask what were the items I must have. He worked the numbers and made a offer I couldn't let go. He set up my blue tooth. totally explained the CUE and how all the extras worked. He also called on Star and got my time added. I had just renewed. He must have spent over an hour with me, explaining all the goodies. We have received several notes from Derick thanking us and again letting us know if we have any questions please let him know. We Love, Love, Love our car, and the professional treatment we received. More
by zmangum
Employees Worked With
zzDerek zzKleinschmidt, zzStuart zzSaragoza
May 11, 2014
Escalade Demo In my search for the best price and deal, Ron Carter Cadillac hit it out of the park. George Clark and I worked the deal completely over the phone in In my search for the best price and deal, Ron Carter Cadillac hit it out of the park. George Clark and I worked the deal completely over the phone in a day. I felt important as if were actually at the dealership in person, never did I feel like I was being put on the back burner which is pretty amazing when I saw for myself how busy this dealership actually was. I will be sure to recommend this dealership to all my friends and coworkers. All the employees were very polite and welcoming More
by Rcancino
Employees Worked With
zzGeorge zzClark
May 06, 2014
buying a cadillac I was referred to Ron Carter by a friend at work. I was pleasantly surprised at my experience. Other dealerships did not want to deal. They made me a I was referred to Ron Carter by a friend at work. I was pleasantly surprised at my experience. Other dealerships did not want to deal. They made me a good deal, and were very professional. Thanks to Mark and Stewart. it was a rare good car buying experience. Kevin Wallace More
by oldsalt
May 04, 2014
Purchase of a Hyundai Sonata My husband and I was very pleased with the service we received while in the process of purschasing a vehecile. We were greater by Isreal who carried u My husband and I was very pleased with the service we received while in the process of purschasing a vehecile. We were greater by Isreal who carried us through the whole process. Very patient did not rush us or try to pressure a sale. Our experience was very pleasant and we would be delighted to recommend Ron Carter Dealer to a friend or family member. More
by NM02
Employees Worked With
Isreal Salazar
May 04, 2014
Excellent Customer Care Derek was a pleasure to work with, very knowledgable and friendly!!! No pressure throughout the entire process and he provided excellent service. I wa Derek was a pleasure to work with, very knowledgable and friendly!!! No pressure throughout the entire process and he provided excellent service. I was able to take my brand new ATS on an overnight test drive and wrapped up all the paperwork the next morning. I would highly recommend this dealership. Great service, great price, and service. More
by jdimi34
Employees Worked With
zzDerek zzKleinschmidt
May 03, 2014
Delores was a pleasure. Delores was a pleasure to work with. She was so friendly and we never felt pressured. She gave us all the attention and time we needed. Very knowledg Delores was a pleasure to work with. She was so friendly and we never felt pressured. She gave us all the attention and time we needed. Very knowledgable and offered to get an answer to any open questions. Sales manager Jimmy was also very friendly and gave us a good deal. The wine and cheese was nice too! We love our CTS! More
by Lindyaj
Employees Worked With
zzDolores zzFernandez
May 02, 2014
Patricia A. Hesketh LPC I have been a customer of Ron Carter Cadillac for many years. This is the 3rd car I have bought. The people whom I listed are fabulous & I will be a r I have been a customer of Ron Carter Cadillac for many years. This is the 3rd car I have bought. The people whom I listed are fabulous & I will be a returning customer. I stop by the dealership to say hello to these fine people. I am so pleased with Ron Carter Cadillac and Mark Mauricio, Internet Sales. More
by pahesketh
May 02, 2014
RICK HOLLIS Great buying experience from start to finish. Glad I made the mistake of going on Truecar.com. Barbara knows what I am talking about! Thanks see you Great buying experience from start to finish. Glad I made the mistake of going on Truecar.com. Barbara knows what I am talking about! Thanks see you again More
by rphsrx
Employees Worked With
Barbara Dovey, zzBarbara zzDovey
May 02, 2014
Maneika Shankle Wonderful experience. Mr. Conley was the best sales man. I told him what I wanted and he got me just that. I will be back. Everyone was nice and hel Wonderful experience. Mr. Conley was the best sales man. I told him what I wanted and he got me just that. I will be back. Everyone was nice and helpful. More
by mshankle12
Employees Worked With
Clint Conley, zzClint zzConley
