Big Star Cadillac

Sales above and beyond what was expected. I was looking to return my lease srx early and 4 other dealers were not helpful. I received an email for Jimmy Maurico. I returned his email and he I was looking to return my lease srx early and 4 other dealers were not helpful. I received an email for Jimmy Maurico. I returned his email and he assigned my to Marvin and then I worked with both of them. They made the return and new lease happen and accommodated me in every way for a smooth new lease. experience. I have never worked with the ron carter group but next time I will talk to them first. Even the paperwork with June was smooth and short. They even delivered a car to my house and when my wife didn't like the interior color they handled that challenge professionally as well. More

Truly Enjoyable Experience at Ron Carter Cadillac I feel very blessed that my search for a vehicle led me to Ron Carter Cadillac. I initially contacted Jimmy Mauricio (General Sales Manager) regardin I feel very blessed that my search for a vehicle led me to Ron Carter Cadillac. I initially contacted Jimmy Mauricio (General Sales Manager) regarding a hard to find vehicle (2015 Escalade ESV Premium). He took my information and I promptly received a follow up call from George Clark. George was able to provide further details about the vehicle and confirmed the vehicle met my requirements. Terms of the deal were discussed over the phone. An appointment was made for the very next morning. George greeted me at the steps of the dealership and the vehicle was available as promised. George went out of his way to make me feel welcome and made the entire process quick and efficient. I was very impressed with the entire financing experience. Jimmy was very hands on and made sure that I was satisfied with the transaction. June Barron, Finance Director was amazing as well. She was so efficient while simultaneously being kind and personable. It was obvious that she was very experienced with the financing particulars and answered all my inquiries. It was a true pleasure to meet and interact with the professionals at Ron Carter Cadillac who went out of their way to treat me with respect and deliver upon their promises without a single issue. All and all, I spent less time at the dealership than it would take to watch a movie and drove away with a new vehicle (and the transaction even included a trade-in!). I have dealt with numerous dealerships over the years and my only regret is that it took me so long to find my way to Ron Carter Cadillac. More

First Time, But Not The Last Time Customer My experience with Ron Carter Cadillac was stellar. I initially started the process with GSM Jimmy over the phone. He was very professional yet friend My experience with Ron Carter Cadillac was stellar. I initially started the process with GSM Jimmy over the phone. He was very professional yet friendly in his communication with me, which compelled me and my husband to visit the showroom. We were greeted both professionally and very courteously. We worked with Marvin and Jimmy and they both made me feel very positive that I made the right decision over another Cadillac dealership. In the end, we chose to lease a 2015 SRX over financing, for it much better suited my lifestyle. I was equally impressed with their Concierge service, which included having my new vehicle delivered to my home. Now that's a first. Jimmy confidently stated he will retain our future business. I will have to humbly agree. More

Dalilah is the Best! Dalilah and myself started off communicating soley by email and text message. She kept the faith that my wishes would come true when I was being doubt Dalilah and myself started off communicating soley by email and text message. She kept the faith that my wishes would come true when I was being doubtful. I did not feel that she was working for a sale (which I know that is her job). I felt that she was making sure myself and my daughter were happy. I could go on and on, but I would probably reach the maximum text:) Jimmy Mauricio was able to seal the deal. I couldnt be more happy with these two people. It was more than a pleasure purchasing my ATS from Ron Carter! More

Experece at Ron CarterCadillc My experience was outstanding, the best. Amie Gulli was outstanding, one of the best buying experience I have ever had, this dealership knows how o t My experience was outstanding, the best. Amie Gulli was outstanding, one of the best buying experience I have ever had, this dealership knows how o treat their customers, More

Love my Cadillac SRX The Cadillac team was Awesome!!!! I traded in my Infinity Qx56 that I loved!!! I never thought it got any better than Infinity. The Cadillac SRX is a The Cadillac team was Awesome!!!! I traded in my Infinity Qx56 that I loved!!! I never thought it got any better than Infinity. The Cadillac SRX is a sharp ride and the amenities are amazing!!!! If I could live in it I would it has everything I need in it.. More

cadillac Mr Marc mauricio sold me a 2015 srx and my name is brian legnon and I must say incredible job and I'm extremely pleased. Thank you so much Mr Marc mauricio sold me a 2015 srx and my name is brian legnon and I must say incredible job and I'm extremely pleased. Thank you so much More

Dream come true I had the most wonderful experience at this dealership. Kind, caring people. Angela made me feel not like a customer but like a friend. The overall ex I had the most wonderful experience at this dealership. Kind, caring people. Angela made me feel not like a customer but like a friend. The overall experience is one that I share with all my friends. More

Great Experience - Love my new Ruby I'm very happy with my new Cadillac. When another Cadillac dealer wouldn't help me, I didn't think I was going to be able to get a Cadillac. I was a I'm very happy with my new Cadillac. When another Cadillac dealer wouldn't help me, I didn't think I was going to be able to get a Cadillac. I was already trying to get another type of car-a car that I really didn't want. Then Mark called me and said to come in. I was so excited. I didn't think he could make it happen but he did. Jimmy was also very helpful and nice. He also helped make it happen. Everyone at the dealership was very pleasant to deal with. It was not your typical dealership experience. It was a great experience. More

My new caddy When Angela Davis emailed me about my interest in buying a Cadillac SRX, I thought 'here goes another unethical salesperson'. Well, I could not have When Angela Davis emailed me about my interest in buying a Cadillac SRX, I thought 'here goes another unethical salesperson'. Well, I could not have been more wrong. The experience I had with Angela was the best buying experience I have had in the past decade. Angela, came to my workplace for a test drive, I wanted three things in order to sign for the Cadillac. In order for me to have the three (3) conditions, Jimmy (General Manager) stepped into the picture. At the end of our conversation, I was shaking his hand and hugging Angela. Ron Carter Cadillac, you have excellent people and you have restored my faith in the car buying process!!!! More