Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,542 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,542 reviews
January 14, 2015
Anties I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ More
by anties
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
January 11, 2015
Excellent Customer Service Cadillac is the way to go !!! And this dealership sure does know how to make it happen! Lisa did a good job explaining all the details of car. Cadillac is the way to go !!! And this dealership sure does know how to make it happen! Lisa did a good job explaining all the details of car. More
by scerda
Employees Worked With
Lisa Bridges , zzJimmy zzMauricio, zzDerek zzKleinschmidt
January 07, 2015
Courteous Lydia Ibarra, very courteous and work hard to get the deal done that worked for all parties! I would recommend her to my friends and co workers . Lydia Ibarra, very courteous and work hard to get the deal done that worked for all parties! I would recommend her to my friends and co workers . More
by beaz
Employees Worked With
Lydia Ibarra Internet Sales Manager, zzLydia zzIbarra
January 07, 2015
OUTSTANDING Marvin Webster worked hard to get the deal that was acceptable to us. Arranged for delivery of the new car and pickup of the trade in San Antonio. Marvin Webster worked hard to get the deal that was acceptable to us. Arranged for delivery of the new car and pickup of the trade in San Antonio. More
by gator
Employees Worked With
zzJimmy zzMauricio, Marvin Webster
December 31, 2014
Experience George Clark is an excellent salesman. His knowledge of the vehicle and how to operate advanced functions was impeccable. We did not feel pressured George Clark is an excellent salesman. His knowledge of the vehicle and how to operate advanced functions was impeccable. We did not feel pressured to buy the vehicle. He was very friendly and made the buying process quick and easy. Would recommend him to anyone. More
by emilymmthsn
Employees Worked With
zzGeorge zzClark
December 30, 2014
Making Getting A New Car Memorable From start to finish my experience trading in and leasing a new vehicle was exceptional. I was offered a fair price on my trade, was explained my var From start to finish my experience trading in and leasing a new vehicle was exceptional. I was offered a fair price on my trade, was explained my various options and able to make a critical decision in the convenience of my own home before entering the dealership. Upon arrival I was welcomed by staff in the showroom courteously and directed to my salesman immediately. Mark Mauricio knows how to make a customer feel at ease as this can be a very stressful acquiring a new vehicle. I was also made welcomed by his brother Jimmy Mauricio who too work on making this even go smoothly right up to the finance man Kelly. Ron Carter has an exceptional team as far as my experience thus far. Sincerely, Catherine C. Nochella More
by catnoch
December 22, 2014
My experience My husband and I arrived at the dealership knowing exactly what cars we were interested in. 7.5 hours later, we were able to complete the deal. I am h My husband and I arrived at the dealership knowing exactly what cars we were interested in. 7.5 hours later, we were able to complete the deal. I am happy with our cars but I do believe the process could have been completed more timely. More
by victoria
Employees Worked With
zzJimmy zzMauricio, zzDerek zzKleinschmidt, zzStuart zzSaragoza
December 21, 2014
How much fun can buying a car be? Our experience with Ron Carter Cadillac was enjoyable, there was no pressure to buy. The salesperson George Clark was friendly and knowledgeable conce Our experience with Ron Carter Cadillac was enjoyable, there was no pressure to buy. The salesperson George Clark was friendly and knowledgeable concerning the details of the car we bought. I would recommend Ron Carter and George Clark to anyone looking to buy a new Cadillac. More
by Dantz
Employees Worked With
Kelly., zzGeorge zzClark
December 20, 2014
Great service from our salesman George I went to Ron Carter Cadillac of Clear Lake to see what kind of car and deal I could get. I had an idea of what I wanted, and George Clark, our salesm I went to Ron Carter Cadillac of Clear Lake to see what kind of car and deal I could get. I had an idea of what I wanted, and George Clark, our salesman, listened to what I said and never rushed to find the perfect match. He was respectful and only cared about my wants. He provided exceptional service!! He did not play games, was honest, thorough, super friendly, took the stress out of buying a vehicle, and actually made it an enjoyable experience for both my wife and I. I will definitely recommend Ron Carter Cadillac of Clear Lake to my friends!! More
by Marco
Employees Worked With
zzGeorge zzClark
December 19, 2014
Decent Experience My Wife and I walked in knowing the specific two cars we wanted. I'm still not sure how we ended up at the dealer for over 7 hours. I think the pric My Wife and I walked in knowing the specific two cars we wanted. I'm still not sure how we ended up at the dealer for over 7 hours. I think the price for our trade ins and the price for the cars we got could have been better. Overall it was an average experience. More
by NewCaddyOwner
Employees Worked With
zzDerek zzKleinschmidt
