Big Star Cadillac

When only the best will do!!!! When it came to buying my new car, Dalilah was super pleasant, helpful, knowledgeable, accommodating and made my car buying experience a great one! Da When it came to buying my new car, Dalilah was super pleasant, helpful, knowledgeable, accommodating and made my car buying experience a great one! Dalilah delivered exactly what was negotiated. Quality car, great price and the personal attention that everyone loves! :) This is my second Cadillac purchase from Ron Carter and plan on coming back for my next! I would definitely recommend Ron Carter Cadillac - and Dalilah, to my family and friends looking for a new car! More

The most wonderful experience with RON CARTER HYUNDAI Me and my wife recently bought a 2015 Sante Fe Sport from Ron Carter, Clearlake. The sales person, Mo Shurafa was outstanding. He was very down to ea Me and my wife recently bought a 2015 Sante Fe Sport from Ron Carter, Clearlake. The sales person, Mo Shurafa was outstanding. He was very down to earth, respectful, honest and was very helpful through the whole process. The customer service was superb. Mo is also highly knowledgeable sales person and he worked hard to get me a great deal with additional packages for the car. The Santa Fe Sports drives great with high gas mileage. We are very happy and would like to recommend Moe and Ron Carter for your next Hyundai purchase!!!!!! And the last after completing the purchase they took me to Money grab booth which was amazing.... . More

Shockingly Inept The dealership had an XLS listed at a fantastic price. I called, spoke with Laurie and she said they still had the car. I wanted to pay cash but didn' The dealership had an XLS listed at a fantastic price. I called, spoke with Laurie and she said they still had the car. I wanted to pay cash but didn't have enough in my checking acct so I cashed in a cd when I got off the phone--before maturity and was penalized--but I thought the deal good enough to warrant the loss. My 90 year old mother with Alzheimer's lives with me and I had to arrange for someone to stay with her while I went to buy the car. When I got the dealership I was informed after about 45 minutes that the car was not there and had been sold. I informed the salesman (Michael Williams) that it was plain that I was wasting my time and left. He caught me at my car and assured me they could offer me a similar deal on another car. After about another 30 minutes a man who identified himself as the general sales manager (I believe Jimmy Mauricio) announced that he was now on the case (insinuating all would now be well). His idea of a similar deal was one in which I was to pay over $10,000 more than the price for the car I came to buy. In other words, a gang of jokers. More

i had a great experience a Ron Carter I had great time with my sales person and he helped me get the best deal possible with as little stress and time as possible. I had great time with my sales person and he helped me get the best deal possible with as little stress and time as possible. More

Great Experience! George was great helping my parents with the purchase of their new XTS! Very straight forward with no surprises on pricing, which was great and made George was great helping my parents with the purchase of their new XTS! Very straight forward with no surprises on pricing, which was great and made the transaction quick and simple. George was very thorough and patient when walking through the features of the car with my parents. Would definitely recommend George and Ron Carter for your next Cadillac purchase! More

EXCEPTIONAL CUSTOMER SERVICE!!! This is the second time we have purchased a vehicle from Mark and Jimmy and once again they provided EXCEPTIONAL customer experience!!! From start to This is the second time we have purchased a vehicle from Mark and Jimmy and once again they provided EXCEPTIONAL customer experience!!! From start to finish you are treated with respect and they make the entire process stress free and simple. When you buy a car from them you will get honest communication with no games. We will definitely be back again!!! More

One in a million I must say I was so surprised to find such pleasant people at this Dealership. I went to baytown just looking I received a new sales person that was t I must say I was so surprised to find such pleasant people at this Dealership. I went to baytown just looking I received a new sales person that was there for two days,brought wrong keys to the vehicle I wanted to see. I left the lot and never looked back. I feel I met a Godly, honest, person that made me feel as if I walked up to a family member or someone I have know all my life. Lydia immediately started trying to help me get what I wanted and the price to fit my budget. I had no idea I would leave with the SRX as I wanted. Most of all the whole dealership kept my father and a friend comfortable the time it took to close the deal. I would recommend to anyone that's buying a new car.....Ron Carter Cadillac. You can even say Debra Seals sent you.Be sure to ask for Lydia Ibarra . More

Had to work for it We have been in the market for a new Cadillac for about a year. I saw the Ron Carter internet special on the 2014 Demos so we decided to visit. Upon a We have been in the market for a new Cadillac for about a year. I saw the Ron Carter internet special on the 2014 Demos so we decided to visit. Upon arrival we were met by Gary, a salesman. I told him I wanted to drive an ATS and a CTs to see the difference. (I was currently driving a 2007 CTS). I drove both and decided that I wanted the CTS. My husband asked him the price. It was 64000, but he could get us into it for the low 50's. After talking for a bit in his office, we left to think it over. My husband looked the exact car up online, and it was being advertised for 43400. I called Gary and asked again his bottom price. He had to talk with the manager and came back with 46900. Again, I told him we just saw it on the internet for lower. He told me that was only for people who lived in a certain area. HAHAHAHA!!!!! By now my husband is furious. He emailed the internet sales manager who promptly contacted us and told us the car would be ready when we got their. In the mean time, Gary actually called me and told me that the car had sold. The lying by sales people is common, I assume. Thank goodness for the honesty of the internet sales manager, Lydia Ibarra. After contacting her our deal went smoothly, and we bought the car for the ADVERTISED price. I LOVE my CTS!!!! More

Purchse Mark and Stewart worked well together to work out the best deal for me and the dealership. Once the numbers where fair for us both pushed the paper wo Mark and Stewart worked well together to work out the best deal for me and the dealership. Once the numbers where fair for us both pushed the paper work through and I was out in less than an hour. It is great to deal with salesmen ( Mark) that actually "KNOW" the product they are selling, not just the brand but the whole aspect of that particular model buying. Great job Mark, I'd do it again. Thanks for the professionalism One thing get rid of the "helper" when making a sale. The sale needs to be between you & I. Just saying More

PROFESIONALISMO UNA DE LAS MEJORE AGENCIA DE AUTOMOVILES, EN LA QUE ME ASISTIERON CON RESPETO YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A COMPRAR SU PROXIMO CARR UNA DE LAS MEJORE AGENCIA DE AUTOMOVILES, EN LA QUE ME ASISTIERON CON RESPETO YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A COMPRAR SU PROXIMO CARRO. More