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Big Star Cadillac
Friendswood, TX
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,546 reviews
December 07, 2015
Outstanding Service I have never experienced the excellent service I have received from Ron Carter, especially Jimmy Mauricio. All other dealerships definitely could not I have never experienced the excellent service I have received from Ron Carter, especially Jimmy Mauricio. All other dealerships definitely could not compare. They even came and picked up my car when it needed service and I could not make it to the service center. The very best experience I've ever received in car buying and service. D Linder More
by SouthernTyes
Employees Worked With
zzJimmy zzMauricio, zzLydia zzIbarra
December 06, 2015
Top of the line experience. Mark made it everything so easy...made you feel like family. Very welcoming and honest. The day my husband showed up to look at cars the dealership Mark made it everything so easy...made you feel like family. Very welcoming and honest. The day my husband showed up to look at cars the dealership had a huge water leak and Mark was still there going above and beyond to show amazing customer service. Wish more people had his customer service skills. More
by Blake017
Employees Worked With
December 06, 2015
Superior! Mark was very helpful in looking for a vehicle and answering any questions we had. Was very friendly, thorough on all information on any vehicles we a Mark was very helpful in looking for a vehicle and answering any questions we had. Was very friendly, thorough on all information on any vehicles we asked him about! Dealership was clean and friendly, made us feel comfortable. I would definitely recommend you purchasing your next vehicle here! More
by nascar1983
Employees Worked With
December 05, 2015
Nothing but the best!!! Mark Mauricio made buying a used truck an absolute breeze. He has handled multiple deals for my husband and I as well as numerous family members and f Mark Mauricio made buying a used truck an absolute breeze. He has handled multiple deals for my husband and I as well as numerous family members and friends! Always received top notch service whether buying new or used!! Also want to thank the GM Jimmy Mauricio! You guys are top notch in my book! More
by daycarequeen2
December 04, 2015
2015 escalade I was very pleased with my purchase but even happier with my shirt. I would defiantly recommend Mark to my friends and family. He made me feel like fa I was very pleased with my purchase but even happier with my shirt. I would defiantly recommend Mark to my friends and family. He made me feel like family. Thanks again Mark! More
by Saul
Employees Worked With
December 04, 2015
Mark Mauricio is the person to see! I purchased a new Cadillac and I loved it so much I purchased another one later. Mark helped me with both purchases. His customer service skills are I purchased a new Cadillac and I loved it so much I purchased another one later. Mark helped me with both purchases. His customer service skills are excellent! More
by beverlykins
Employees Worked With
December 04, 2015
First class operation I want to strongly recommend Ron Carter Caddillac in Friendswood. Ever Since the first moment I walked in their doors and greeted by Mark Marucio to I want to strongly recommend Ron Carter Caddillac in Friendswood. Ever Since the first moment I walked in their doors and greeted by Mark Marucio to find my 2015 Escalde I have been given "The Red Carpet Treatment." Mark not only answered all my questions that I had on my initial visit and purchase of the vehicle. He has continued to answer any and all questions or concerns I have had after the sale. I would strongly recommend anyone in the market for a luxury suv to go to Ron Carter Caddilac in Friendswood and ask for Mark Marucio you won't be disappointed. " More
by Missy1129
Employees Worked With
December 04, 2015
A-1 Service This dealership went above and beyond to meet my needs . I got the exact truck I wanted , they drove out of state to get it , and beat the deal I was This dealership went above and beyond to meet my needs . I got the exact truck I wanted , they drove out of state to get it , and beat the deal I was offered from a competitor . I even drove a loaner until mine arrived . Talk about service , my sales manager was also courteous and informative . Very knowledgable about his product . I'll only do business with this dealership , even though they are an hour away ! More
by Sknana27
December 04, 2015
Mark's The Man! Ron Carter Cadillac goes out of their way to meet your expectations. They treat you like family. Thank you Mark for the great customer service. . Ron Carter Cadillac goes out of their way to meet your expectations. They treat you like family. Thank you Mark for the great customer service. . More
by Getusum
Employees Worked With
December 04, 2015
Awesome customer service I give Mark Mauricio an A+ in customer service ,And salesmanship , not only did he meet all our needs , with the purchase of our new Cadilac, Mark alw I give Mark Mauricio an A+ in customer service ,And salesmanship , not only did he meet all our needs , with the purchase of our new Cadilac, Mark always made sure we were taken care of ,I would recommend Ron Carter Cadilac to anyone planning on purchasing a new vehicle, thank you , Ray Garcia and Abigail Pedraza More
by Abby1965
Employees Worked With
