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Big Star Cadillac

Friendswood, TX

4.7
2,546 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,546 reviews

December 23, 2015

Top Notch Customer Service One of the best car buying experiences I've had. George Clark was like working with your dad. He made us feel comfortable and we felt like he was lo More

by jenkling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson, zzGeorge zzClark, zzStuart zzSaragoza
Dec 23, 2015 -

Big Star Cadillac responded

Thank you for your comments. We appreciate you choosing to shop for your new car with us and couldn't be happier to hear George, Stuart, Kelly, and the rest of the Ron Carter Hyundai team were able to find what you were looking for and provide you with an exceptional car shopping experience. Congratulations on your new car and thank you very much for your business. We look forward to serving you again the next time you need us.

December 22, 2015

bad customer service Purchased vehicle from ron carter dealership in September 2015 .car has been in service 3 times at local dealer (auto nation corpus christi) We feel w More

by sam mendez
Recommend Dealer
No
Employees Worked With
Jimmy
December 16, 2015

Great Service and facility I had an excellent experience to purchase a Cadillac SRX 2016 with George Clark. He helped me with the whole purchase process patiently and did an exc More

by HaitianY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Dec 21, 2015 -

Big Star Cadillac responded

Thank you for your comments and for sharing your recent car shopping experience with us. Congratulations on your new SRX! We sincerely appreciate your business and look forward to providing you with many more exceptional car shopping experiences the next time you need us. Thanks again and welcome to the Ron Carter Cadillac family.

December 15, 2015

The ultimate first buyers experience! From the first step into Ron Carter Cadillac, I knew the experience of buying my first car alone would be the best thus far. The hassle free zone and More

by SM15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing our showroom for your search for your new vehicle. We're happy to hear you were able to find what you were looking for with us and that Mark and the rest of the Ron Carter Cadillac team were able to help you find what you were looking for. Thank you for your business and we look forward to serving you again the next time you need us.

December 13, 2015

AMAZING Experience!! This was The BEST Experience I have ever had purchasing a vehicle. Angela followed up with me every step of the way which in itself was very impressiv More

by rmicheledouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick, zzJimmy zzMauricio
Dec 14, 2015 -

Big Star Cadillac responded

Congratulations on your new Cadillac! We're happy to hear Angela, Jimmy, Patrick and the rest of the Ron Carter Cadillac team were successful in providing you with an exceptional car shopping experience as well as able to help you find exactly what you were looking for. Thank you for making the trip from Friendswood to see us and thank you sincerely for your business. We look forward to meeting any future automotive sales and service needs you may have down the road. Until then, enjoy your new Cadillac and welcome to the Ron Carter Cadillac family.

December 11, 2015

Great service and facility I had excellent service and guidance through the process of leasing a car Tasos Karamitsos was very knowledgeable and kind throughout. Helped me imm More

by dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasos Karamitsos, Chris Karamitsos
Dec 14, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your recent car shopping experience with us. We're thrilled to hear you were able to find the vehicle you were looking for with and and were treated to our exceptional customer service by Tasos, Chris, and the rest of the Ron Carter Cadillac team. Congratulations on your new Cadillac and thank you again for your business. We look forward to meeting any future automotive needs you may have down the road.

December 09, 2015

Good guy Marvin was great. Came in and Marvin made us feel right at home, will definitely recommend him. I appreciate him being so nice to me and my family. More

by Julia39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Webster
Dec 10, 2015 -

Big Star Cadillac responded

Thank you for your comments, Julia! We sincerely appreciate you choosing to stop by our showroom and are happy to hear Marvin and the rest of the Ron Carter Cadillac team were able to provide you with a satisfactory car shopping experience. We hope we were able to help you find what you were looking for in a new vehicle and if not, we'd love to hear how we can better serve you in your search for your next vehicle. Thank you again for stopping by and for your comments. We hope to see you again the next time you need us.

December 09, 2015

Outstanding and Exceptional Service! My husband and I purchased a new Cadillac XTS this past weekend with the amazing assistance of Mr. Zulfi Choudhry. His knowledge and expertise was ast More

by krystleme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing to stop by our showroom in your search for your new vehicle. We're happy to hear Zulfi and the rest of the Ron Carter Cadillac team were able to help you find what you were looking for including exceptional customer service. Congratulations on your new Cadillac and we look forward to serving you again the next time you need us.

December 08, 2015

Outstanding service Mark Mauricio is the guy to go to for customer service! Mark was extremely helpful in the purchase of my vehicle. It's been about a year now and he's More

by Anna C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2015 -

Big Star Cadillac responded

Thank you for your comments, Anna. We're thrilled to hear Mark has been taking care of your automotive needs for over a year and that you're still satisfied with the service Mark and the rest of the Ron Carter Cadillac team have been providing you. We appreciate your continued business and look forward to serving you again the next time you need us. Thanks again, Anna!

December 07, 2015

Impeccable service!!! I purchased a 2015 Cadillac SRX with the impeccable service of Mark Mauricio. He went above and beyond to help me find exactly what I wanted. He would More

by Corinna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Big Star Cadillac responded

Thank you for your comments, Corinna and for choosing to stop by our showroom. We're happy to hear Mark and the rest of the Ron Carter Cadillac team were able to provide you with an exceptional car buying experience. Congratulations on your new SRX (an excellent choice, btw). Thank you for choosing Ron Carter Cadillac for your new car shopping needs and we look forward to providing you with many more exceptional car shopping experience the next time you need us. Enjoy your new Cadillac and welcome to the Ron Carter Cadillac family.

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