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Big Star Cadillac
Friendswood, TX
2,537 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,537 reviews
October 10, 2024
The 2 salesman were great. They ordered another remote for the xt6 because it only has one that was pretty great. They ordered another remote for the xt6 because it only has one that was pretty great. More
by nelson578934
Verified Customer
October 09, 2024
It was a smooth and pleasant transaction. David knew what I wanted and lined up my choices. I have zero complaints. David knew what I wanted and lined up my choices. I have zero complaints. More
by travisb2
Employees Worked With
October 09, 2024
My husband had a horrible experience with Daniel. The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours (appointment scheduled for oil change) and an inconsiderate exchange with Daniel while inquiring about his vehicle. I always deal with Bobby for my service needs and I have never had issues with Bobby’s customer service. Even after suggesting that he start dealing with Bobby, my husband refuses to give Cadillac business due to this experience. More
by ASHERELLE2.1
October 09, 2024
I appreciate all they did for me. They had the correct inventory and very pleasant sales personnel. They had the correct inventory and very pleasant sales personnel. More
by DRJACKHEART
October 09, 2024
Jose was very helpful throughout my entire process when taking my vehicle for an oil change and he was able to order me a radio replacement screen through my warranty. He always kept me updated throughout taking my vehicle for an oil change and he was able to order me a radio replacement screen through my warranty. He always kept me updated throughout the day with any updates regarding my vehicle. Jose also made sure I had transportation to and back from work and made the process very easy with no worries having to miss work when taking my vehicle into the dealership. I was very satisfied with my service. Thank you Jose. More
by AMBERGAR25
Employees Worked With
October 08, 2024
Meet Mark in 2020 when we purchased our vehicle. He is always helpful with any questions and ensuring we leave satisfied. We came back to see him Thursday and again we received the same outstanding He is always helpful with any questions and ensuring we leave satisfied. We came back to see him Thursday and again we received the same outstanding service we never leave disappointed. He’s our go to man. Can’t wait to deal with him again soon. Make sure to ask for Mr Mark Mauricio if you’re in the market for a new vehicle. More
by JMartinez
Employees Worked With
October 08, 2024
Jason was a great sales person. Very helpful from the time I arrived to the dealership from the time I left. He even responded to a text after hours regarding a minor issue with the Very helpful from the time I arrived to the dealership from the time I left. He even responded to a text after hours regarding a minor issue with the vehicle. More
by toni0938
Employees Worked With
October 08, 2024
Bobby Miller goes above & beyond to represent Big Star and to take care of his customers. and to take care of his customers. More
by PAULA1.PIERCE
Employees Worked With
October 07, 2024
Great service - Ainsley went the extra mile to help us understand the programming of the cruise. understand the programming of the cruise. More
by ALOHEC
Employees Worked With
October 07, 2024
I absolutely adore Isaiah! He goes above an beyond to assist with my repair needs, and is extremely knowledgeable and polite. Because of the excellent customer service I have He goes above an beyond to assist with my repair needs, and is extremely knowledgeable and polite. Because of the excellent customer service I have received from Isaiah, I plan to have Big Star Cadillac handle my repairs in the future and will look to Big Star when purchasing my next vehicle. More
by MHATMAKER
Employees Worked With
