Big Star Cadillac

This was a great experience. After searching the internet for multiple used cars, including Ford Escapes, Toyota 4Runners, Honda Elements, and Subura Outbacks / Foresters, we decided to go to 5 different dea for multiple used cars, including Ford Escapes, Toyota 4Runners, Honda Elements, and Subura Outbacks / Foresters, we decided to go to 5 different dealerships to see all the various cars we wanted to test drive. Having such a wide variety of cars to look at and test drive, we never would have thought that it would be the dealerhsip and/or sales associate that would make the difference, but little did we know... it absolutely was. We were greated at Ron Carter by the gentleman I spoke with on the phone the day prior about a 2008 Honda Element, his name was Clint Conley. Clint not only greated us with a friendly down-to-Earth attitude as we arrived, but he had the Element pulled around front, and completely cleaned as if we already purchased the car. This effort was immediately noticed and greatly appreciated. No other dealership or associate did this for us, and it truly made the difference. We obviously liked the Element, but having it prepped and ready to go really made the decision so easy. (we were able to see blemishes, which there were none, and really get a sense of buying a NEW car instead of a used car). It is becuase of Clint's extra efforts and friendlyness that made this experience not only enjoyable, but also quick and easy. It was truly a no-brainer! More

What can I say...this dealership has always be A++ on my list! And just when I thought it couldn't get any better....George Clark comes along! I am truly grateful to my new Sales Rep for being so wonderfu list! And just when I thought it couldn't get any better....George Clark comes along! I am truly grateful to my new Sales Rep for being so wonderful to my daughter and me! All I can say, is you will love him! Every other comment posted on this site about George is true and then some. I highly recommend you ask for George...I think you will agree...he is "the Man" to take care of your Cadillac needs!!! AND when you get to the financing part...you will be greeted by June...whom is just as wonderful as George! You are definitely in good hands with both of these professionals! Ron Carter Cadillac is the place to go and George Clark is the guy to ask for!!! More

Julio was awesome! He helped me find the right vehicle for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! More

Mike went above and beyond to help us find exactly what we wanted, he was great and we will continue to give him our service in the future! we wanted, he was great and we will continue to give him our service in the future! More

It was a great experience working with George at Ron Carter Cadillac. The car buying experience can take a whole day. However it helps to have a friendly and polite sales representative. George was cour Carter Cadillac. The car buying experience can take a whole day. However it helps to have a friendly and polite sales representative. George was courteous, patient and responsive, which was much appreciated. Everyone we met was friendly and polite from Jay the General Manager to June the finance person. I would definitely recommend Ron Carter Cadillac and do not forget to ask for George Clark. More

THIS IS THE 2ND CAR WE HAVE BOUGHT FROM THIS DEALER AND IT HAS ALWAYS BEEN A PLEASURE DEALING WITH YOU ALL. wE DRIVE FROM LUFKIN TEXAS WHICH IS 2 HRS AWAY AND WE WILL CONTINUE TO DO SO. THANK YOU ALL.. IT HAS ALWAYS BEEN A PLEASURE DEALING WITH YOU ALL. wE DRIVE FROM LUFKIN TEXAS WHICH IS 2 HRS AWAY AND WE WILL CONTINUE TO DO SO. THANK YOU ALL.. More

Mr. Zavala was very attentive and listened to what we wanted in a new car. I originally came in to buy the car but he encouraged us to test drive of the SRX also and after test driving both I really lik wanted in a new car. I originally came in to buy the car but he encouraged us to test drive of the SRX also and after test driving both I really like the ease entry/exit of the SRX and the rear storage area was more conveinent to obtain item from. Mr Zavala demonstrated all the features of both vehicles and had a through understanding of the product. This was my first Cadilla buying experience and I would highly recommend Mr.Zavala to my friends if they were in the market of buying a Cadillac. More

All car sales people should be like George. He provided all the information I needed about the car and worked with my husband to finalize the sale. There was no pressure on either of us which I appreciated all the information I needed about the car and worked with my husband to finalize the sale. There was no pressure on either of us which I appreciated. More

First and final, "I never had to leave my house for this purchase", and Jimmy Mauricio was thoroughly professional. My family members are asking for his card. Thank you and God bless. Aileen this purchase", and Jimmy Mauricio was thoroughly professional. My family members are asking for his card. Thank you and God bless. Aileen Ard More

My husband and I came to Ron Carter Cadillac to purchase a new or used SRX. Julio Zavala greeted us in the parking lot as we were browsing and offered to show us around, I had already done my research so I a new or used SRX. Julio Zavala greeted us in the parking lot as we were browsing and offered to show us around, I had already done my research so I was very specific on exactly what I wanted and my price range. Julio took my information and said he would call me as soon as something came in that I was interested in. True to his word he called me a week later and said he had two vehicles on the lot that I would be interested in, we came to RonCarter Cadillac 2 hours later, test drove and looked at the vehicle for a short time, brought my trade in with my title, and we came to a agreement within an hour and we were signed, sealed and delivered and driving away that same day, I also would like to compliment our financial coordinator (I think her name was June?) I apologize for not remembering her name but she was terrific! Very professional and knowledgeable but with a personal touch! I remember she had 15 year old triplets that we talked about. This dealership made you feel at home and part of the family, not like you were being pushed into anything. I have already referred a co-worker to this same dealership! More