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Big Star Cadillac
Friendswood, TX
2,536 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,537 reviews
October 12, 2024
Albert is a very professional person, he kept informed on the status of my Escalade. The staff is very friendly and professional… the status of my Escalade. The staff is very friendly and professional… More
by cbean9002
Verified CustomerEmployees Worked With
October 12, 2024
Everything about our purchase experience was perfect! Gary was very helpful and we look forward to working with him in the future. Gary was very helpful and we look forward to working with him in the future. More
by SYLVIAROCHA3
Employees Worked With
October 12, 2024
It has been a good experience with helpful people. Thank you. Enjoying our new vehicle! Thank you. Enjoying our new vehicle! More
by tiffany.polk
Employees Worked With
October 11, 2024
Clean and comfortable waiting area. Don’t understand why so many shop fees. Thank you Don’t understand why so many shop fees. Thank you More
by mamacarter2022
Employees Worked With
October 11, 2024
I think the service takes a long time, they are not quick. Everytime my car is at the service department, it comes back dirty! quick. Everytime my car is at the service department, it comes back dirty! More
by TIFFANYB10
Employees Worked With
October 11, 2024
Always great service with Ainsley. She has been a pleasure to work with and I look forward to continuing to work with her in the future. Receptionist and service folks have also been h She has been a pleasure to work with and I look forward to continuing to work with her in the future. Receptionist and service folks have also been helpful and timely. More
by MCELYA1265
Employees Worked With
October 10, 2024
I connected with Mark via Big Star Chat. Mark was very impressive over chat. When I met him his chat customer service carried over to his in person customer satisfaction. I explained to Mark Mark was very impressive over chat. When I met him his chat customer service carried over to his in person customer satisfaction. I explained to Mark everything I was looking for and delivered. Mark is The Man, completely satisfied with his service! More
by Shantil
October 10, 2024
Excellent experience at Big Star Cadillac. Weim Head did an excellent job helping me negotiate a sales price and Angela Davis was such a pleasure to work with finalizing the paperwork. Weim Head did an excellent job helping me negotiate a sales price and Angela Davis was such a pleasure to work with finalizing the paperwork. More
by glenda.thacker12
October 10, 2024
I had an amazing experience… My agent, Mark Parson was amazing.. Would recommend anybody to come and visit big star Cadillac.. I have bought three of my vehicles are and I have been very happy with all th amazing.. Would recommend anybody to come and visit big star Cadillac.. I have bought three of my vehicles are and I have been very happy with all three of them.. Thank you once again, Mark you are the best!! More
by YEPEZ_PABLO
Employees Worked With
October 10, 2024
Cyron was good to work with and followed up on a "touch up" item and a pricing question. up" item and a pricing question. More
by vernon.vanis
