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Big Star Cadillac
Friendswood, TX
2,536 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,536 reviews
October 19, 2024
This dealership is always very clean and professional. Jose was big help, very attentive. Thanks for all the help team. Jose was big help, very attentive. Thanks for all the help team. More
by Loscastro07
Verified CustomerEmployees Worked With
October 19, 2024
The service department and Albert fixed all of our parking sensor issues promptly, thank you! parking sensor issues promptly, thank you! More
by LYNCHFAMILYCONNECTS
Employees Worked With
October 19, 2024
My experience has been great! My service manager helps me in anyway she can. I would recommend this dealership any day. My service manager helps me in anyway she can. I would recommend this dealership any day. More
by HANSON_BLAYLOCK
Employees Worked With
October 18, 2024
Great customer service every time I’m there. Lisa is the best sales person! She is always helpful Lisa is the best sales person! She is always helpful More
by ASWRIGHT1012
Employees Worked With
October 18, 2024
Very Professional genuinely concerned and caring about our needs. Left feeling very satisfied and looking forward to next visit. our needs. Left feeling very satisfied and looking forward to next visit. More
by cyknapp
Employees Worked With
October 18, 2024
Matthew made buying a vehicle an experience! !! He is definitely a superstar salesman, he got our business for life. !! He is definitely a superstar salesman, he got our business for life. More
by jew200486
Employees Worked With
October 18, 2024
This dealership was very nice and clean. Everybody is very friendly. My service advisor is excellent. He did a great job and communicated very well. Everybody is very friendly. My service advisor is excellent. He did a great job and communicated very well. More
by KARINARTHUR
Employees Worked With
October 18, 2024
My Salesman Phillip Conner is the absolute greatest salesman! He is very knowledgeable and he goes above and beyond to help, and to ensure the sale is completed accurately. He has a great personality, salesman! He is very knowledgeable and he goes above and beyond to help, and to ensure the sale is completed accurately. He has a great personality, patient, kind and very professional. I have purchased 3 Cadillacs with Phillip Conner, and I plan to continue doing business with him. Phillip is the Best! Deyme, the Cadillac welcome representative who showed me all the features with the Cadillac Lyriq was very knowledgeable, patient, and professional. She answered all my questions and she gave me her contact information if I needed any help in the future. She was great to work with and I enjoyed my time talking and discussing my Cadillac Lyriq. She has the best personality, and made me feel very welcome! Angela the Finance Officer was also very professional, patient, and knowledgeable. She made the finance process very smooth, and was a very compassionate and just a great person. I enjoyed my time working with Angela. It was an overall very great experience with the whole team, and I definitely will continue to do business at Big Star Cadillac with Phillip Conner, Deyme, and Angela. They are the Dream Team! Keep up the exceptional customer service and the great experience that you all give! More
by TDSLADY32
October 18, 2024
Mark Parsons was GREAT, very courteous, knowledgeable and VERY PLEASANT to work with from start to finish. VERY PLEASANT to work with from start to finish. More
by rmarco214
Employees Worked With
October 18, 2024
Excellent service from David and Daisy. Will recommend Big Star to friends and family. Will definitely be back. Will recommend Big Star to friends and family. Will definitely be back. More
by loriclgh
