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Big Star Cadillac

Friendswood, TX

4.7
2,092 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,092 reviews

December 12, 2015

AMAZING Experience!! This was The BEST Experience I have ever had purchasing a vehicle. Angela followed up with me every step of the way which in itself was very impressiv More

by rmicheledouglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick, zzJimmy zzMauricio
Dec 14, 2015 -

Big Star Cadillac responded

Congratulations on your new Cadillac! We're happy to hear Angela, Jimmy, Patrick and the rest of the Ron Carter Cadillac team were successful in providing you with an exceptional car shopping experience as well as able to help you find exactly what you were looking for. Thank you for making the trip from Friendswood to see us and thank you sincerely for your business. We look forward to meeting any future automotive sales and service needs you may have down the road. Until then, enjoy your new Cadillac and welcome to the Ron Carter Cadillac family.

December 11, 2015

Great service and facility I had excellent service and guidance through the process of leasing a car Tasos Karamitsos was very knowledgeable and kind throughout. Helped me imm More

by dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasos Karamitsos, Chris Karamitsos
Dec 14, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your recent car shopping experience with us. We're thrilled to hear you were able to find the vehicle you were looking for with and and were treated to our exceptional customer service by Tasos, Chris, and the rest of the Ron Carter Cadillac team. Congratulations on your new Cadillac and thank you again for your business. We look forward to meeting any future automotive needs you may have down the road.

December 09, 2015

Good guy Marvin was great. Came in and Marvin made us feel right at home, will definitely recommend him. I appreciate him being so nice to me and my family. More

by Julia39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Webster
Dec 10, 2015 -

Big Star Cadillac responded

Thank you for your comments, Julia! We sincerely appreciate you choosing to stop by our showroom and are happy to hear Marvin and the rest of the Ron Carter Cadillac team were able to provide you with a satisfactory car shopping experience. We hope we were able to help you find what you were looking for in a new vehicle and if not, we'd love to hear how we can better serve you in your search for your next vehicle. Thank you again for stopping by and for your comments. We hope to see you again the next time you need us.

December 09, 2015

Outstanding and Exceptional Service! My husband and I purchased a new Cadillac XTS this past weekend with the amazing assistance of Mr. Zulfi Choudhry. His knowledge and expertise was ast More

by krystleme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing to stop by our showroom in your search for your new vehicle. We're happy to hear Zulfi and the rest of the Ron Carter Cadillac team were able to help you find what you were looking for including exceptional customer service. Congratulations on your new Cadillac and we look forward to serving you again the next time you need us.

December 08, 2015

Outstanding service Mark Mauricio is the guy to go to for customer service! Mark was extremely helpful in the purchase of my vehicle. It's been about a year now and he's More

by Anna C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2015 -

Big Star Cadillac responded

Thank you for your comments, Anna. We're thrilled to hear Mark has been taking care of your automotive needs for over a year and that you're still satisfied with the service Mark and the rest of the Ron Carter Cadillac team have been providing you. We appreciate your continued business and look forward to serving you again the next time you need us. Thanks again, Anna!

December 07, 2015

Outstanding Service I have never experienced the excellent service I have received from Ron Carter, especially Jimmy Mauricio. All other dealerships definitely could not More

by SouthernTyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJimmy zzMauricio, zzLydia zzIbarra
Dec 09, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your service experience with us. We sincerely appreciate you choosing Ron Carter Cadillac for your service needs and we're thrilled to hear your service needs were taken care of to your satisfaction. We appreciate your business and look forward to serving you again the next time you need us. Thanks again!

December 07, 2015

Impeccable service!!! I purchased a 2015 Cadillac SRX with the impeccable service of Mark Mauricio. He went above and beyond to help me find exactly what I wanted. He would More

by Corinna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Big Star Cadillac responded

Thank you for your comments, Corinna and for choosing to stop by our showroom. We're happy to hear Mark and the rest of the Ron Carter Cadillac team were able to provide you with an exceptional car buying experience. Congratulations on your new SRX (an excellent choice, btw). Thank you for choosing Ron Carter Cadillac for your new car shopping needs and we look forward to providing you with many more exceptional car shopping experience the next time you need us. Enjoy your new Cadillac and welcome to the Ron Carter Cadillac family.

December 06, 2015

Top of the line experience. Mark made it everything so easy...made you feel like family. Very welcoming and honest. The day my husband showed up to look at cars the dealership More

by Blake017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing to stop by our showroom in your search for your next new vehicle. We're happy to hear Mark and the rest of the Ron Carter Cadillac team were able to provide you with a satisfactory car shopping experience. We hope we were able to help you find what you were looking for and we look forward to providing you with many more exceptional experiences the next time you visit with us. Thank you again, Blake.

December 06, 2015

Superior! Mark was very helpful in looking for a vehicle and answering any questions we had. Was very friendly, thorough on all information on any vehicles we a More

by nascar1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing to stop by our showroom. We're happy to hear Mark and the rest of the Ron Carter Cadillac team were able to provide you with an exceptional car shopping experience. We hope we were able to help you find what you were looking for and we hope to see you again the next time you need our services.

December 05, 2015

Nothing but the best!!! Mark Mauricio made buying a used truck an absolute breeze. He has handled multiple deals for my husband and I as well as numerous family members and f More

by daycarequeen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : zzJimmy zzMauricio
Dec 07, 2015 -

Big Star Cadillac responded

Thank you for your comments and for choosing to shop with us. We're happy to hear Mark and the rest of the Ron Carter Cadillac team were able to provide you with "top notch" service with all of the deals you mentioned. Congratulations on your new vehicles and thank you for your business. We look forward to serving you and your family again the next time you need us.

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