Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,536 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,536 reviews
October 23, 2024
Bobby is great! He’s knowledgeable and doesn’t try to take advantage of his customers He’s knowledgeable and doesn’t try to take advantage of his customers More
by Rhenalynn462
Verified CustomerEmployees Worked With
October 22, 2024
I had amazing experience there . very helpful and understanding can work with you on whatever very helpful and understanding can work with you on whatever More
by 1baseball13
October 22, 2024
Friendly and Jose made our purchase smoothly. The young lady that explained the car to me after my purchase helped tremendously. The young lady that explained the car to me after my purchase helped tremendously. More
by GYPSYHOGG
Employees Worked With
October 21, 2024
I had asked about getting a few Hail damage dings out of the engine hood. Was told when I arrived that no one was on site that could help me. After getting my service done, I was told again that no one wa the engine hood. Was told when I arrived that no one was on site that could help me. After getting my service done, I was told again that no one was there to help me with my request on the Hail damage. I wish to keep the car looking good, so this was disappointing that no one could or would help me. More
by kendooley1
Employees Worked With
October 21, 2024
Customer service is responsive, le dealership is clean ,waiting area and bathroom.The job is great . ,waiting area and bathroom.The job is great . More
by NOELLANZAOUMOMBO
Employees Worked With
October 21, 2024
My experience with Lisa Velasco was top notch. I would definitely recommend Lisa & Big Star Cadillac to family & friends. I would definitely recommend Lisa & Big Star Cadillac to family & friends. More
by Jacklin.gutierrez
Employees Worked With
October 21, 2024
Once again, Big Star nailed it. I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like I'm treated like a number. Exceptional service, thanks to all of you at Big Star. I tell everyone I know - go to Big Star, they will take care of you! More
by Martye
Employees Worked With
October 21, 2024
Great customer service! I was greeted when I arrived and Albert began working on getting my vehicle serviced even though I was early to my appointment. He explained all the I was greeted when I arrived and Albert began working on getting my vehicle serviced even though I was early to my appointment. He explained all the information thoroughly and confirmed if I wanted a recommended service done. He also asked if I wanted my vehicle washed. Appreciate his kindness and thoroughness. I would highly recommend him as a service advisor. More
by SAENZPR
October 20, 2024
Bobby is great to work with on getting my service work done , I would recommend him to any one I know done , I would recommend him to any one I know More
by JIMERIC62
Employees Worked With
October 20, 2024
Lee Velasquez was very helpful and explained what service was needed and future services. Thanks Lee! was needed and future services. Thanks Lee! More
by RXMESA5
Employees Worked With
