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Big Star Cadillac
Friendswood, TX
2,519 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,519 reviews
October 25, 2024
I can always count on Bobby to assist me when my car needs service. It's great to schedule my appointment in advance and he is always ready to greet me when I arrive. needs service. It's great to schedule my appointment in advance and he is always ready to greet me when I arrive. More
by JECONI
Verified CustomerEmployees Worked With
October 25, 2024
I have been very pleased with the service in the past, but the my last two visits were very disappointing. The first visit I dropped my vehicle off, and was told I would be getting a loaner, and I never r but the my last two visits were very disappointing. The first visit I dropped my vehicle off, and was told I would be getting a loaner, and I never received it. Supposedly it was going to be an electric vehicle, and it wasn’t charged. The second visit they broke a wire in the radio, and all they were doing was replacing the touchscreen. Up until then I was very pleased with the service. More
by Sjbigsid65
Employees Worked With
October 24, 2024
Great new look for the dealership. Service is always exceptional and all the employees are so nice. Service is always exceptional and all the employees are so nice. More
by loriclgh
Employees Worked With
October 24, 2024
I had my car service at Big Star Cadillac, Jose always did the best job and I must say that the mechanic did an excellent job too. The service was done in a timely manner and my car running smoothly now. did the best job and I must say that the mechanic did an excellent job too. The service was done in a timely manner and my car running smoothly now. I highly recommend their service!” (5-star rating) More
by miltonwalter
October 24, 2024
Isaiah is great adviser. He always provides assistance with good attitude. Always willing to help and goes beyond. He always provides assistance with good attitude. Always willing to help and goes beyond. More
by DAGOMENDOZA
Employees Worked With
October 24, 2024
Enjoyed the most professional and stress free buying experience ever! Mark Mauricio, Mike Pierce and Angela Davis, were amazing from start to finish! Let’s just call them, THE DREAM TEAM because they ma experience ever! Mark Mauricio, Mike Pierce and Angela Davis, were amazing from start to finish! Let’s just call them, THE DREAM TEAM because they made my dream come true! More
by CharliB
October 24, 2024
Isaiah is a great adviser, he provided me a good service assistance. my car was delayed in wash so he went by himself and assigned more crew to get it done quickly. i appreciate his help and great customer assistance. my car was delayed in wash so he went by himself and assigned more crew to get it done quickly. i appreciate his help and great customer care. More
by jinu thomas
Employees Worked With
October 24, 2024
I took my car for a service and I was impressed with the professionalism of Jose. He is very knowledgeable and explained the service that needed to be done in detail. The service was affordable and the qual professionalism of Jose. He is very knowledgeable and explained the service that needed to be done in detail. The service was affordable and the quality was outstanding.” (5 star rating) More
by miltonwalter
Employees Worked With
October 24, 2024
The customer service is lacking in professionalism and fails to demonstrate genuine care, often making customers feel like an inconvenience. fails to demonstrate genuine care, often making customers feel like an inconvenience. More
by tiffanyritchie24
Employees Worked With
October 23, 2024
Working with Lisa Velasco was amazing! I appreciate her professionalism and loving personality. I wouldn't purchase another Cadillac from anyone else. Lisa, continue to shine bright like a I appreciate her professionalism and loving personality. I wouldn't purchase another Cadillac from anyone else. Lisa, continue to shine bright like a diamond! May God continue to bless you. More
by Yausha
