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Big Star Cadillac
Friendswood, TX
2,517 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,517 reviews
October 28, 2024
I am pleased with the sales staff, process, and quality of the vehicle. I would return in the future if I were to purchase another Cadillac. of the vehicle. I would return in the future if I were to purchase another Cadillac. More
by kristimhawkins
Verified CustomerEmployees Worked With
October 28, 2024
I have found that Big Star Cadillac have very knowledgable people working for them including Bobby Miller (service rep). knowledgable people working for them including Bobby Miller (service rep). More
by EBS
October 27, 2024
Great experience at Big Star. Mr Bobby gave great service. Always keep me updated on everything Mr Bobby gave great service. Always keep me updated on everything More
by SHORTSLESLIE
Employees Worked With
October 27, 2024
The dealership was more than what I was expecting. It’s clean, well organized, the service and its employees are very thorough, thoughtful, helpful, and kind. They made me feel comfortable and welcome It’s clean, well organized, the service and its employees are very thorough, thoughtful, helpful, and kind. They made me feel comfortable and welcomed. I’m a first time buyer so they allowed me to view all my options and help me find the right deal. They also met all my needs and wants. I couldn’t be more thankful for God allowing me to have had joined the Big Star family. Thank you Fred and thank you Deyme. More
by Jaterrion Kiel
October 27, 2024
From the inquiry online, to the purchase itself, everyone was very friendly and helpful. Our salesman Mathew Purvis did a fantastic job and was very knowledgeable about the car. He found the exact things I a was very friendly and helpful. Our salesman Mathew Purvis did a fantastic job and was very knowledgeable about the car. He found the exact things I asked for within the price range I asked. Very pleased with this purchase! More
by CAMERONGUERRERO62
October 26, 2024
Albert took great care of me. He was friendly and professional. He explained the process and kept me updated. He was friendly and professional. He explained the process and kept me updated. More
by DEIDRA
Employees Worked With
October 26, 2024
We enjoyed our experience at Big Star ,this is our third time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was also a great help. We would definitely recommend this dealership to friends and family. More
by RMCCOY6856
October 26, 2024
Ellos son muy agradables y me gusta los recomiendo mucho siempre me gusta ir a big Star Cadillac siempre me gusta ir a big Star Cadillac More
by noemaill
October 26, 2024
The dealership was nice and friendly. As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchas As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchase I wasn’t made aware that were optional. I wish I would have been made aware of certain items being added before purchasing as it added a lot to my final sale. More
by alypina11
Employees Worked With
October 26, 2024
professional, courteous, knowledgeable, helpful. Very comfortable, waiting area and very accommodating to our needs. Greatly appreciated. Very comfortable, waiting area and very accommodating to our needs. Greatly appreciated. More
by drmarklaurents
