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Big Star Cadillac
Friendswood, TX
3,077 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,077 reviews
July 17, 2025
I had a great experience buying from Big Star. Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers to do business with Mark and Big Star. More
by jrodgers
July 17, 2025
Great service. In and out real quick. Benito understand we our needs and worked with us on getting the vehicle we want. He went out of his way to find it, which is In and out real quick. Benito understand we our needs and worked with us on getting the vehicle we want. He went out of his way to find it, which is very important to us. More
by NIKKIPHAN0
Verified CustomerJuly 17, 2025
Ainsley in the service department is a very competent and efficient customer service person I enjoyed having her efficient customer service person I enjoyed having her More
by LGRAYRN
Employees Worked With
July 16, 2025
Dealership (Finance) changed the terms of the auto loan without telling me. Never received any follow-up call except from the dealers receptionist asking if I’ve received a follow-up call from my sales pe without telling me. Never received any follow-up call except from the dealers receptionist asking if I’ve received a follow-up call from my sales person, Charles Jackson. Aside from the deal I thought I was getting, the vehicle is making a loud whining noise after having it only a few weeks. I just assumed I’m stuck with it now. More
by ftr316
July 14, 2025
The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More
by TRACY.S.LINDO
July 13, 2025
Mr.Parson was very well knowledgeable salesman. He ensured that everything would be absolutely great. Thank you BigStar and Mr.Parson for jobwell done... ensured that everything would be absolutely great. Thank you BigStar and Mr.Parson for jobwell done... More
by smith_jenice
July 13, 2025
Bob is a great advisor. Very attentive to his customers. Keep up the good work!!! Very attentive to his customers. Keep up the good work!!! More
by Humberto
Employees Worked With
July 13, 2025
Blanca made this experience so quick and easy ! Would 100% recommend, gets you in and out with what you want ! Would 100% recommend, gets you in and out with what you want ! More
by Irachetaariana
Employees Worked With
July 13, 2025
The wait was long but they were very busy that day But the service was good the service was good More
by Bayapp1
