
Big Star Cadillac
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I purchased a 2020 Cadillac CT5 end of April 2024. Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a rear oil seal replaced. Each time the work was completed in a timely manner.and all issues were resolved. More
Good old bait and switch left and right with this dealer. Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine p Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine print. $1 down plus the $2300 in add ons they put on the car (including a GPS that no one will need thanks to Car Play and Android Auto), plus tax and title, and first month's payment. So $1 down becomes something like $8k down if not more. To continue with the bait and switches, the car I was looking at, the website says they're taking $4k off because it's a loaner. When I talked to the sales guy he said oh, it only has 60 miles on it. We can't sell it with the $4k off. It has to be at MSRP. So the website says $76k, but they're expecting people to come in and be OK paying $80k plus another $2200 in add ons most people don't want? So the $76k price on the website somehow became $82k plus. How does this place sell any cars? More
Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good experience More
David was excellent at his job. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. More
I love this dealership and the professionals that I deal with - especially Aimee Gulli and Bobby Miller. with - especially Aimee Gulli and Bobby Miller. More
Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More
Jason and the Big Star Cadillac staff took me under their wing and guided me through the car selection process. I am grateful for Jason's understanding of my story and concern. Joel was very thorough and w wing and guided me through the car selection process. I am grateful for Jason's understanding of my story and concern. Joel was very thorough and was also caring and concerned. Blessings to the entire staff. More
Blanca is outstanding sales person . I didn’t have to wait long to purchase a vehicle. I will be back buying another car from her. I didn’t have to wait long to purchase a vehicle. I will be back buying another car from her. More
Great attitude. Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! More
I wouldn’t take my car anywhere else! Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ More