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Big Star Cadillac
Friendswood, TX
2,513 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,513 reviews
November 22, 2024
Very easy to work with and very patient. I wouldn’t have been able to get this deal done if it wasn’t for her ambition. She cares for her customers so please go see her. I wouldn’t have been able to get this deal done if it wasn’t for her ambition. She cares for her customers so please go see her. More
by Alejandro Ayala
November 22, 2024
She was Absolutely Amazing, Courteous, Knowledgeable, Professional, Our Experience was one of the best we've ever had at a Dealership. I will Recommend Ms.Wiem Michelle Head to all my Family & Friends!!A Professional, Our Experience was one of the best we've ever had at a Dealership. I will Recommend Ms.Wiem Michelle Head to all my Family & Friends!!Amazing Work!! We can't Thank you Enough!! More
by Ice Cooper
November 21, 2024
Mark was so helpful. He Worked with me to get what I wanted. Such a friendly man. Angella was great also and very friendly. Thanks He Worked with me to get what I wanted. Such a friendly man. Angella was great also and very friendly. Thanks More
by dsreina
Employees Worked With
Other Employees :
Jamie helped set up my car. Thanks
November 20, 2024
Lisa was very helpful! She catered to everyone of my needs and made sure she gave me many options to choose from. The new general manager came by just to introduce himself, She catered to everyone of my needs and made sure she gave me many options to choose from. The new general manager came by just to introduce himself, which was very refreshing. No one was pushy and my experience has been great so far! More
by Thomas Rivera
Verified CustomerNovember 20, 2024
Was very very pleased with my friendly agent and the service was great. Than you. service was great. Than you. More
by fanci56784
Employees Worked With
November 19, 2024
Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone I would highly recommend big star Cadillac to anyone More
by samanthavilla8888
Employees Worked With
November 19, 2024
I like the dealership and have recommended the dealership and Gary to several family members and friends and Gary to several family members and friends More
by Sc
November 19, 2024
Jason made it easy to do business with Big Star Cadillac. He actively listened to what I was looking for in a car, comfort and price range etc. Jason did an amazing job! This is our second vehicle to purchas He actively listened to what I was looking for in a car, comfort and price range etc. Jason did an amazing job! This is our second vehicle to purchase from Big Star Cadillac and we requested Jason for our second purchase. What a great example of excellent customer service this young man displays and provides! More
by TXMARSHALL
Employees Worked With
November 18, 2024
Excellent customer service, friendly people, & top-notch service. Jose recommended a solution to my issue saved me an unnecessary expense. BIG Star is my forever choice. Thank you! service. Jose recommended a solution to my issue saved me an unnecessary expense. BIG Star is my forever choice. Thank you! More
by kriskalinowsky
Employees Worked With
November 18, 2024
Bobby Miller is great! Best service manager ever! I am always happy with Big Star’s service! Best service manager ever! I am always happy with Big Star’s service! More
by lindeerambeau
Employees Worked With
