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Big Star Cadillac
Friendswood, TX
3,033 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,035 reviews
May 31, 2025
took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attention to detail, which made the experience smooth and stress-free. More
by ANA0114
Verified CustomerEmployees Worked With
May 31, 2025
Ainsley was awesome she went above and beyond when there is a problem she takes care of the issue. is a problem she takes care of the issue. More
by Elisjr3092
Employees Worked With
May 30, 2025
This was one of the best experiences I have had visiting dealerships in the past two weeks. Cristian Mascorro was great a great person to work with, very professional all around great customer support 10out dealerships in the past two weeks. Cristian Mascorro was great a great person to work with, very professional all around great customer support 10out of 10 More
by ZSTEPHIT
Employees Worked With
May 30, 2025
Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! deals—Big Star Cadillac delivers a luxury experience every time! More
by AstroGirl
May 30, 2025
Big Star Cadillac has the best customer service and best inventory available. Mario was a pleasure to work with, definitely recommend. inventory available. Mario was a pleasure to work with, definitely recommend. More
by Dmay1234
Employees Worked With
May 30, 2025
Ainsley goes above and beyond always making sure that the customer is taken care of and if something goes wrong she makes sure it’s corrected. customer is taken care of and if something goes wrong she makes sure it’s corrected. More
by Elisjr3092
May 30, 2025
Ainsley is great to deal with. Always professional and courtesy. A great employee to deal with! Always professional and courtesy. A great employee to deal with! More
by ROBCOLE
Employees Worked With
May 29, 2025
David is one of the most knowledgeable salespeople I’ve ever met. He doesn’t just know his inventory and product features but of other brands too. I was speaking with him about several other brands and he ever met. He doesn’t just know his inventory and product features but of other brands too. I was speaking with him about several other brands and he knew more than the salesmen at the other dealers. Incredible guy. Fun to talk to and Knowledgeable. Did I mention knowledgeable. Not pushy, just helped me get what I wanted. Thanks David!! More
by Satisfiedcustomer95
Employees Worked With
May 29, 2025
Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More
by Jayneedison
May 29, 2025
They left off 1 lug nut off my tire. They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me More
by Jennarmistead
Employees Worked With
