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Big Star Cadillac
Friendswood, TX
3,142 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,142 reviews
October 08, 2025
Great service and communication. Pleasant to deal with. Always helpful and very responsive. I never have any complaints when I come here for service Pleasant to deal with. Always helpful and very responsive. I never have any complaints when I come here for service More
by dallascheley
Verified Customer
October 05, 2025
Excellent, prompt, and thorough customer service. Will continue to use their service department for all my maintenance and warranty needs. Will continue to use their service department for all my maintenance and warranty needs. More
by cbutler7
Employees Worked With
October 05, 2025
Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More
by JENNRYAN720
Employees Worked With
October 04, 2025
We were very happy with our purchase and grateful that Mr. Aiman Naaj worked with us to find what we were looking for. Mr. Aiman Naaj worked with us to find what we were looking for. More
by Eme2
Employees Worked With
October 04, 2025
I had the best experience at this dealership! I received a flyer about Big Star Cadillac on the mail and thought I’d check them out.The salespeople at Big Star were welcoming, pleasant and eager I received a flyer about Big Star Cadillac on the mail and thought I’d check them out.The salespeople at Big Star were welcoming, pleasant and eager to help. Benito was the best salesperson I could have hoped for. He was patient with me as I was unsure if leasing a Lyric was the best option for me. I determined that it was and he was able to put me in a Lyric that I would be happy with both financially and emotionally. I am very happy with my choice in car and the salesperson who helped me. I highly recommend Big Star Cadillac. More
by florencia_blanca
October 03, 2025
Albert is very nice and good service advise. He contact the customers and let them know about their car situation so customer will be peace of mind. I will give him 10 stars He contact the customers and let them know about their car situation so customer will be peace of mind. I will give him 10 stars More
by levictorhouston
Employees Worked With
October 03, 2025
Excellent service, and Bobby was very helpful. First vehicle to be serviced here and look forward to coming back First vehicle to be serviced here and look forward to coming back More
by CHDMCCUNE
Employees Worked With
October 03, 2025
Ben was a very good advisor. Thanks for getting my vehicle taken care in a timely manner Thanks for getting my vehicle taken care in a timely manner More
by A.T.
October 02, 2025
Excellent customer service. Very accommodating and employees are friendly, helpful and always willing to work the customer. Very accommodating and employees are friendly, helpful and always willing to work the customer. More
by EXIAMARY14
October 02, 2025
Customer service is amazing. . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bo . Bobby hears all my concerns and makes sure my problems with my vehicle gets looked at and resolved. He represents the company at 100% ! Thank you Bobby . More
by MEL_CHAPA
