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Big City Mitsubishi - Service Center

Brooklyn, NY

3.9
98 Reviews

98 Reviews of Big City Mitsubishi - Service Center

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May 14, 2025

Very good service as soon as i arrived, someone came over to assist. I just wasn't informed of how long the wait was going to be so I just had to sit and wait. But overall great service. More

by DEJESUSYULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue was my advisor
May 11, 2025

Service was excellent! . Josue was attentive to my concerns, and my issues were resolved. 5 stars! HIGHLY RECOMMENDED! More

by BMWM3SAMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue & the service manager (Mike)
May 03, 2025

Great customer service! Josue is always very attentive & professional definitely will recommend. Happy with the service More

by DENISSMENDEZ999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
April 25, 2025

Service was good! Well manner staff! But a little too slow and it’s only after I complained that my car was washed! Also it’s pricey! Tires price double the average More

by fritzetienneny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Podromos maki
April 19, 2025

Hidden costs everywhere, not transparent with pricing, significantly expensive labour. If you don’t use cash, there’s a 3.5% customer service charge, no idea what that is for. You take your car in for one More

by PANCHAL.SHYAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
April 15, 2025

Very pleasant experience. The staff were considerate of my time and kept me informed my vehicle progress More

by JIMTONYNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
April 13, 2025

Best treatment and experience ever. Josue is polite and friendly. He answer all my questions and concerns and provides me the best experience ever. A+ More

by KATHERINCARRIL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
April 10, 2025

The service was solid and Josue was really helpful and took good care of me. More

by cb3
Recommend Dealer
Yes
Employees Worked With
Josue
April 09, 2025

Wait time with the schedule appointment was 2 hours and 45 minutes without any repair More

by OPHELIA.ABRAMOV
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo
April 02, 2025

What a wonderful place. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. More

by kennethda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Rojas, Esequiel Garcia
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