Big City Mitsubishi - Service Center

Hidden costs everywhere, not transparent with pricing, significantly expensive labour. If you don’t use cash, there’s a 3.5% customer service charge, no idea what that is for. You take your car in for one significantly expensive labour. If you don’t use cash, there’s a 3.5% customer service charge, no idea what that is for. You take your car in for one thing, and then they find five other things that they highly recommend you do, which feels disingenuous. impossible to reach anyone on the phone constantly calling trying to get a hold of someone More

Very pleasant experience. The staff were considerate of my time and kept me informed my vehicle progress The staff were considerate of my time and kept me informed my vehicle progress More

Best treatment and experience ever. Josue is polite and friendly. He answer all my questions and concerns and provides me the best experience ever. A+ Josue is polite and friendly. He answer all my questions and concerns and provides me the best experience ever. A+ More

The service was solid and Josue was really helpful and took good care of me. took good care of me. More

Wait time with the schedule appointment was 2 hours and 45 minutes without any repair 45 minutes without any repair More

What a wonderful place. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. More

Big City Dealership service center is awesome. They work hard to get my car serviced in a timely manner. They work hard to get my car serviced in a timely manner. More

Being mechanically knowledged, I told the service Representative that my horn on my 2024 Tiguan was giving out slowly so it was not a fuse. They replaced the fuse and now my horn Worked for only two Representative that my horn on my 2024 Tiguan was giving out slowly so it was not a fuse. They replaced the fuse and now my horn Worked for only two days. It’s more than an electrical issue. It is probably the actual horn. More

I always get personalize treatment, my questions are answered in a way that I understand. Excellent!!! answered in a way that I understand. Excellent!!! More

Service is always good, just workers need to pay more attention when doing their work as I was almost billed for another car that wasn’t mine, Nonetheless glad I was persistent and cleared the error. attention when doing their work as I was almost billed for another car that wasn’t mine, Nonetheless glad I was persistent and cleared the error. More