Big City Mitsubishi

Big City Mitsubishi responded

Thank you for the awesome review! 🚀 We’re over the moon that you enjoyed our service and are excited to hear you’d refer us to your friends, coworkers, and associates. Knowing we’ve earned your trust means the world to us, and we couldn’t ask for a better compliment! Have a great day.

Big City Mitsubishi responded

Thanks so much for your patience—and for hanging in there with us! 🚗💨 We’re thrilled to hear you were happy with the result, even if we kept you waiting a bit longer than expected. Sometimes good things take a little extra time, but we're glad our team could make the experience enjoyable in the end. Have a great day.

Big City Mitsubishi responded

Thanks for the shoutout on our service! We’re glad you had a good experience, and we hear you loud and clear on the loaner cars (we’re working on it!). As for those squeaky-clean returns—challenge accepted! Next time, we’ll make sure your car leaves looking as fresh as it runs. Thanks again for your feedback and for helping us get even better!

Big City Mitsubishi responded

Thank you for the kind words! We're thrilled to hear that our team’s professionalism and efficiency made for a smooth experience. Making car shopping easy and enjoyable is what we aim for, and it’s great to know we hit the mark for you. We’re here anytime you need us—enjoy your new ride!

Big City Mitsubishi responded

Thank you for the fantastic shoutout! We’re so happy to hear you had an excellent experience with us. 😄 Knowing you'd recommend us means the world, and we’re here anytime you or a friend is ready for that clean new ride!

Big City Mitsubishi responded

Thank you for sharing your experience. We’re truly sorry for any frustration you've had regarding the parts, warranty, and condition of your vehicle. At Big City Mitsubishi, our goal is to ensure every customer feels confident in their purchase, and it’s disappointing to hear we may have missed the mark. Please reach out to us directly so we can review your situation and work toward a resolution. Your satisfaction is very important to us, and we appreciate the opportunity to address your concerns.

Big City Mitsubishi responded

We’re very sorry to hear about the issues you’ve experienced with your vehicle, especially so soon after the fuel pump installation. This is certainly not the experience we want for our customers. We understand how concerning it must have been with the smoke and the car not running properly. Please reach out to us as soon as possible so we can investigate the situation and resolve it for you. Your satisfaction and safety are our top priorities, and we’re committed to making this right.

Big City Mitsubishi responded

Thank you for the awesome review! We’re so glad to hear you had a great experience with our team—quick, courteous, and professional is what we’re all about! 😊 We can’t wait to see you again. We’ll have everything ready and waiting for you next time. Thanks again, and drive happy!

Big City Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Jose and the team have been able to meet your needs and pay attention to every detail over the past two years. We truly appreciate your trust in us, and we’re looking forward to continuing to serve you for many more years to come!

Big City Mitsubishi responded

We’re truly sorry to hear about your experience and apologize for any confusion or frustration caused. Clear communication is very important to us, and we regret that we didn’t meet your expectations. Please contact us directly so we can address the issue and make things right.