Big City Mitsubishi

What a wonderful place. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. More

Big City Dealership service center is awesome. They work hard to get my car serviced in a timely manner. They work hard to get my car serviced in a timely manner. More

Being mechanically knowledged, I told the service Representative that my horn on my 2024 Tiguan was giving out slowly so it was not a fuse. They replaced the fuse and now my horn Worked for only two Representative that my horn on my 2024 Tiguan was giving out slowly so it was not a fuse. They replaced the fuse and now my horn Worked for only two days. It’s more than an electrical issue. It is probably the actual horn. More

vehicle advertised for $16. 3k but quote includes an additional $3K 'non-negotiable lo-jack' and $2k 'appearance protection', that's 30% more than the advertised price!!! bait an 3k but quote includes an additional $3K 'non-negotiable lo-jack' and $2k 'appearance protection', that's 30% more than the advertised price!!! bait and switch much? Asking what does the 'appearance protection' covers and why is a non-negotiable option not included in sales price went unanswered... Good thing I didn't waste any time going there. BEWARE More

I always get personalize treatment, my questions are answered in a way that I understand. Excellent!!! answered in a way that I understand. Excellent!!! More

Service is always good, just workers need to pay more attention when doing their work as I was almost billed for another car that wasn’t mine, Nonetheless glad I was persistent and cleared the error. attention when doing their work as I was almost billed for another car that wasn’t mine, Nonetheless glad I was persistent and cleared the error. More

Great my car runs perfectly no mistakes I would recommend them to anyone that is looking for a car them to anyone that is looking for a car More

Beware of this dealership as pricing is completely misleading on all websites. They list a phony price based on financing and even if u want to pay off early you still have to pay the 10k-15k over the misleading on all websites. They list a phony price based on financing and even if u want to pay off early you still have to pay the 10k-15k over the listed price. They make you wait for over and hour to find out the real pricing and waste everyone’s time. We were shocked that a named brand dealership does business in this manner. More

Giving 5 stars only so this review will be at the top of the search results. DO NOT COME HERE. THEY ARE ACTUAL SCAMMERS. I have filed for fraud against them for adding me to an insurance policy for a vehicl the search results. DO NOT COME HERE. THEY ARE ACTUAL SCAMMERS. I have filed for fraud against them for adding me to an insurance policy for a vehicle I only test drove. They will use your information to offer lower insurance rates to other customers by putting you on a policy together. THE POLICE TOLD ME I AM NOT THE FIRST CLAIM. THIS IS SOMETHING THEY DO. I should've known they were an unscrupulous company when they tried to deter me from waiting a day to talk to my dad about cosigning because he "probably didnt have over a 700 credit score" and then offered to let me drive the car off the lot for $200 cash!!! STAY AWAY FROM HERE. THEY ARE A BAIT AND SWITCH AND THEY ARE LIARS. More

Quick response and no unnecessary wait for the last visit The oil change was done within an hour. The oil change was done within an hour. More