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Big City Cars / The Auto Brokers
Fort Wayne, IN
321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 321 reviews
November 07, 2018
Lovely Amy Awesome and friendly staff, Amy Walda made everything easy from my first visit to my car purchase. Amy is the best and Big City Cars is great. Awesome and friendly staff, Amy Walda made everything easy from my first visit to my car purchase. Amy is the best and Big City Cars is great. More
by Lama
Employees Worked With
Amy Walda
November 07, 2018
Found our car right away Expained what I was looking for on the phone and had several options to look at once I got to the dealership! We were treated well, found what we were Expained what I was looking for on the phone and had several options to look at once I got to the dealership! We were treated well, found what we were looking for, and the buying process was easy! Amy was awesome! More
by Jbark
Employees Worked With
Amy Walda
November 07, 2018
Convenient and Professional Big City Cars had a great selection of inventory. I found my car immediately. Amy Walda did an amazing job from the first test drive to signing the do Big City Cars had a great selection of inventory. I found my car immediately. Amy Walda did an amazing job from the first test drive to signing the dotted line. I will return to Big City Cars! More
by UAWMindy
Employees Worked With
Amy Walda
November 06, 2018
Pleasant experience Joe Dechert and Dalton Kindig were great. No pressure, listened to what we wanted, and were very respectful. Would definitely recommend and come back. Joe Dechert and Dalton Kindig were great. No pressure, listened to what we wanted, and were very respectful. Would definitely recommend and come back. Thanks guys for renewing our faith in buying a car. More
by Steve
Employees Worked With
Joe Dechert, Dalton Kindig
November 04, 2018
Great Customer Service and Deals! I found a car at their lot I had been looking at for a while, made an appointment after they contacted me and went to take a look. Loved the car, I ha I found a car at their lot I had been looking at for a while, made an appointment after they contacted me and went to take a look. Loved the car, I had a older vehicle and they gave me a fair trade value. Better yet, I got the payment I wanted. Amy did a fabulous job, no pressure at all the they gave me what I wanted and it was fast. I definately will recommend them as a dealer and Awesome Amy who I just loved! Thanks so much!! You guys Rock!!! More
by KimberlyE62
Employees Worked With
Joe Dechert, Amy Walda
November 03, 2018
Great Experience! Went to Big City Cars on Friday ( 11 - 2 - 18 ) & had the pleasure of dealing with * AMY WALDA!!!!! excuse my language but she’s the S**T!!!!!!!! lolb Went to Big City Cars on Friday ( 11 - 2 - 18 ) & had the pleasure of dealing with * AMY WALDA!!!!! excuse my language but she’s the S**T!!!!!!!! lolbvs! She most definitely worked with me & fought for the car i truly wanted! & thanks to her, I GOT THE CAR I WANTED!!!!!!! Everyone there was respectful, helpful & very kind. They are ALL straight forward people & don’t BS you around. They will work with you & your price range to make sure you drive away with a vechile! I most definitely will be recommending BIG CITY CARS to anyone looking for a vechile & will continue being apart of the BIG CITY family!!!! 😘😘 More
by Breashahayes12
Employees Worked With
Joe Dechert, Amy Walda
September 29, 2018
Amy did an amazing job getting me into my new vehicle! Quick and easy experience! Thanks for helping me into my new vehicle! I would recommend big city cars. Great customer service and very kind and awesom Quick and easy experience! Thanks for helping me into my new vehicle! I would recommend big city cars. Great customer service and very kind and awesome More
by Shayla
Employees Worked With
Joe Dechert, Amy Walda
September 08, 2018
Excellence! Very friendly and helpful people! They did everything they could to get me in the vehicle I liked. Amy was outstanding, and I definitely look forward Very friendly and helpful people! They did everything they could to get me in the vehicle I liked. Amy was outstanding, and I definitely look forward to doing more business with this company, as well as refer people! More
by Tamren43
Employees Worked With
Damien Stafford, Amy Walda
August 24, 2018
Awful If you’re looking for a company that cares about their customers, don’t come here. I’ve had nothing but problems with this place. For starters they to If you’re looking for a company that cares about their customers, don’t come here. I’ve had nothing but problems with this place. For starters they told me they’d give me my second key after we finished financing... but when we finished it up, they claimed they never said they had a second key and refused to get a key. They instantly turned it on me and claimed I heard then wrong... then claimed they told me there was no key. How about don’t tell a customer you’ll give them a key then don’t. Maybe just say from the beginning there was no key? I had to bring the car in two times to get it detailed while both it seemed like they did nothing but maybe sweep. For example, I brought the seat down in the back and found a Cheeto stuck to the back of it, yet they claim they detailed the car?! Not only that but sand on the seats and fingerprints on the touch screen. The people I talked to were rude, and very unhelpful. I also was told I would have 20 dollars of gas in my car when I picked it up after it was “detailed,” that didn’t happen. I was able to get a check for 20 dollars after going back two times. Today I went to cash that for gas, which is only available at the Shell across from them, so it was a bit out of my way. When I went to use the money, the card was declined. I called Big xxxxty and they responded with well we can’t do anything about that. Lastly, I have a car part that needed fixed, and was promised it would’ve been done when I first picked up the car, of course that wasn’t the case. When I called about my gas I also mentioned that two weeks ago that part was supposed to be in and I never received a call. They told me to call tomorrow because they can’t do anything today. I am fed up with this place and am letting everyone I know to go somewhere else. More
by Abbyspringer
Employees Worked With
Damien Stafford, Amy Walda
August 04, 2018
Patient and understanding dealership I worked with Kip and thought I had everything figured out then went home and was back the next day changing my mind. The whole team worked together t I worked with Kip and thought I had everything figured out then went home and was back the next day changing my mind. The whole team worked together to get something I was more comfortable with in my budget. I was not the most easy customer. They were very patient with me and my undecisiveness. I ended up getting a great car at a reasonable price. Would recommend them to anyone. Especially kip. Thank you everyone there :) More
by Jeckert
Employees Worked With
Kip, Joe Dechert
