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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.2
326 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 326 reviews

January 23, 2019

Great experience, willingness to help anyone! Chad got me a great deal, way better than I ever expected. Vladimir took his time and found me the perfect vehicle. Zero down and a brand new car! Wil More

by Jhoffman260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer
December 17, 2018

Great experience I made an appointment to meet with Amy about a new car. I have been turned down by two dealerships in the few days before and she assured me that she More

by Vonda_mae38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
December 16, 2018

Very helpful and time conscious Amy and others went out of their way to assist with a time crunch I had during the purchasing of my gonna from Big City Cars. It was much appreciated. More

by AA from Angola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
November 30, 2018

Beeautiful cars i went in and felt so welcomed and they instantly helped me, i finally got my first car, i recommend this dealership! they sure are a friendly place. More

by judgecali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda, Anthony Frisoli
November 24, 2018

Great man Very easy and didn't feel and pressure from Brad. Very polite and made the car buying experience simple and easy. Would love to be friends with this m More

by Travcon000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Moore
November 24, 2018

Glad I made appointment They worked hard into getting me into truck I wanted. Didn't feel pressured into something I didnt want to drive or settle for. Friendly. More

by Melchi3673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Amy Walda
November 24, 2018

Amy's great! Amy was great to work with. Very helpful, friendly and efficient! The trucks on the lot were good looking trucks. I would send friends to them. More

by Melchi's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Amy Walda
November 20, 2018

These guys will work their butts off to get you into a new v Very easy and painless process. All of their employees put in great work in regards to getting me approved for my new vehicle. Even though my credit w More

by Pspade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Anthony Frisoli
November 18, 2018

Great Selection, BAD deal / customer service Love my truck, Glad they got me approved fast. Now onto the bad, They charged me 4k more for my truck then what they had posted online. While making t More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dechert, Josh Blackburn
Nov 23, 2018 -

Big City Cars / The Auto Brokers responded

Leo, My name is Cameron and I am one of the managers here. I would like to learn more about your experience, but I'm not finding a Leo in our system. If you could email me at cameron.caley@theautobrokers.net and let me know more about what went down, or give us a call at 260.212.1111 and ask for me or another manager, and we can find out what exactly happened and work on a way to make your experience a better one.

November 17, 2018

Great experience with great personal help. Went in just knowing I wanted a truck. Amy helped me find one that was a fit for me and was patient in helping me find it. More

by Brandonst95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
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