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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.4
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 328 reviews

November 15, 2017

I went in to look at some cars. Bob worked with myself and he was very friendly, positive adduitde with me, very kind and help me out alot. I abouatly love my car, for the price I More

by Harris.R1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bolen
November 15, 2017

Very happy! Will go back next time I’m in need of a car. Very pleased with the company and my sales guy bob Bolen. Thanks again More

by Rboester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2017

Big City Cars Bob Bolen is the ideal man of all car salesmen. Any time you need a new car or have any questions, Bob is always there. I would recommend Bob to anyon More

by CMN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2017

Great Experience! I had a Far better experience at Big City than at any used car lot I have been to in the past. We worked with Bob, and he took the time to listen to More

by Bigjaybach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Boyer
November 14, 2017

Fantastic customer service! Terrence Randall at Big City Cars was amazing to work with! It was refreshing to be treated so well and to be given so much time and energy to help me More

by JustLissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
November 11, 2017

The best experience! Kevin was wonderful to work with, he really listened to what I needed and what concerns I had. He went above and beyond to help me get a new car that More

by Anm5610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Kevin Keats
November 07, 2017

I wasn't expecting to purchase A car the day we pulled onto the lot, but I told Terrence what I was interested in and though he didn't have what I really was interested in he did co More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Terrence Randall
November 07, 2017

Kevin the Man My goodness. Kevin Keats was such a respectable dealer and he got me a great deal on a new Toyota Camry! Amazing! Highly recommend! Excellent! More

by Dudemanhehe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Joe Dechert, Kevin Keats
November 07, 2017

Terrence is a honest salesman and great person I have been in sales for over 10 years and never met any car salesman that was as personable as Terrence. He seeks to understand what is the best solu More

by MarkyMark17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
November 07, 2017

Good Experience Came to Big City Cars, just shopping around looking. And Lauren Winston greeted us. Such a great and kind young man. Treated us like family. Was nothi More

by Daley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Winston
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