Big City Cars / The Auto Brokers

Excellent friendly service I first visited Big City Cars 6 months ago and began dealing with Terrence. They were able to finance us at the time but we decided against buying a t I first visited Big City Cars 6 months ago and began dealing with Terrence. They were able to finance us at the time but we decided against buying a truck since they were not going to be able to take my van as a trade in. Well after my husband totaled out his car last week I decided I was going to start looking for a car at Big City Cars. Someone began helping me and when I walked inside Terrence waved me over because he remembered me even after 6 months. We walked around the lots and when I saw the car we bought I knew that one was the one I wanted hoping my husband would like it. Turns out he did. Terrence said that they would do what they could to keep the payment as low as possible. He was figuring 275 up to about 360. When he showed me what the payment was going to be it was 248. The finance department did a great job getting us funding for a car. Everyone there are extremely nice and helpful. They did a great job! More

Bad motor, o2 sensors problems I purchased a 2013 che7y silverado in july 2017 as a secount vehicle by September i put 1300 miles on the motor it blew up. i purchased what i thought I purchased a 2013 che7y silverado in july 2017 as a secount vehicle by September i put 1300 miles on the motor it blew up. i purchased what i thought was a bumper to bumper warranty is what they told me come to find out it was a limit of liability warranty i ask for some help from them they told me no. There just out to make money and take advantage of you dont buy from them they need to be closed down there crooks. More

Fast and easy This was the first dealership that I bought a car from. I was very happy with my experience. The staff is friendly and extremely dedicated to getting This was the first dealership that I bought a car from. I was very happy with my experience. The staff is friendly and extremely dedicated to getting you in a car that you'll love with the right payments. 10 out of 10 I will be back in the future for business. More

Prime example of great customer service Mike was excellent to work with. Was able to tell him exactly what we were looking for. And when the first selection didn't work, he called ME back t Mike was excellent to work with. Was able to tell him exactly what we were looking for. And when the first selection didn't work, he called ME back the next day. And his recommendations were spot in and worked perfectly. Already making plans for our next purchase. More

Great experience Friendly staff with no pressure. In and out with new vehicle financed in about an hour. Good finance options and gotta say Nick Rosen was great. Friendly staff with no pressure. In and out with new vehicle financed in about an hour. Good finance options and gotta say Nick Rosen was great. More

Terrible Had issues from the moment I drove it off the lot. Small things at first then a huge (2,600) repair that I went to them to fix as soon as it started h Had issues from the moment I drove it off the lot. Small things at first then a huge (2,600) repair that I went to them to fix as soon as it started happening got the run around run around until it was a huge repair. Service guy was friendly and sales man was great other than that I would most certainly Not recommend buying from them or auto brokers which are owned and operated by the same person. More

Excellent experience I had great experience. They went above and beyond to get me approved and make things right. Got my payments where it will work for me. The Sales guy I had great experience. They went above and beyond to get me approved and make things right. Got my payments where it will work for me. The Sales guy Jamarcus was super awesome. Im super excited about my van and i would recommend this place to anybody. More

Excellent car buying experience! Great people and service! Dylan Hattaway was extremely educated on the task at hand. Dylan's professional expertise helped make buying this car a bree Great people and service! Dylan Hattaway was extremely educated on the task at hand. Dylan's professional expertise helped make buying this car a breeze. Looking for a dependable vehicle stop in at Big City Cars, and see Dylan! More

friendly salesperson Amy was a great sales person she was friendly answered all of our questions. She actually sold me a vehicle i would have never thought to buy Amy was a great sales person she was friendly answered all of our questions. She actually sold me a vehicle i would have never thought to buy More

Awesome Amy! :) Amy was beyond awesome. She was relatable, kind, and so patient with me! I would definitely recommend this place to anyone looking for a reliable and Amy was beyond awesome. She was relatable, kind, and so patient with me! I would definitely recommend this place to anyone looking for a reliable and affordable car! More