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Big City Cars / The Auto Brokers

Fort Wayne, IN

3.9
321 Reviews

4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

April 28, 2018

Clarence was professional and hard-working he really knew hi That's was well-dressed professional he seemed to know his cars and what he was doing and he made me feel good about shopping at your dealership he di More

by Mack111
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
May 01, 2018 -

Big City Cars / The Auto Brokers responded

Thanks for sharing about working with Terrence and how he continues to work towards finding the right vehicle for you. I am glad to hear he is on top of that and keeping you in the loop.

April 27, 2018

PETE IS AWESOME Pete was very helpful from the time I walked in all the way until I walked out. My mom and I got here at 2pm and were here until about 7pm. He worked More

by alexyskoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete McMahan
Apr 30, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about your experience working with Pete. I am glad to hear that he made it something you enjoyed. Congratulations on your purchase and don't forget about our $100 Referral Program.

April 25, 2018

Went above Did everything they could to get me into a car. Came though for me even when it looked like wouldn't happen. They did a great job More

by Rob75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Terrence Randall, Damien Stafford
Apr 25, 2018 -

Big City Cars / The Auto Brokers responded

I'm so glad our team were able to get you into a great car. We strive for complete customer satisfaction 100% of the time, and it's great to hear about such great experiences. Don't forget about our $100 Referral Program.

April 14, 2018

Great Terrence was awesome to work with 😊. He is a great people person. I would recommend Big City Cars to everyone. Our experience was really aweso More

by Sean and Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Bob Bolen
Apr 16, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share your experience with us. I am glad Terrence was able to get you into a great vehicle. Don't forget about our $100 Referral Program!

April 13, 2018

Awesome salesman Terrence was very friendly and knowledgeable about all aspects of my car buying experience. Would definitely recommend all my friends who are looking More

by John Smart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Terrence Randall, Damien Stafford
Apr 13, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about your experience working with Terrence. He always does a great job taking care of his customers and is a leader on our sales team. Enjoy your new car and don't forget about our $100 Referral Program.

April 09, 2018

They are amazing highly recommend So, after being turned down from Big City cars a few months back, I had been car shopping again recently, in desperate need of a vehicle went to many More

by Debera Lynn Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, JaMarcus Smith
Apr 09, 2018 -

Big City Cars / The Auto Brokers responded

Debera, Thank you for taking the time to share about your experience working with our team here at Big City Cars. Our primary focus is always on the customer first and making sure they are well taken care of when they drive off the lot. I am glad to hear that you gave us another shot and we were able to make things work when other dealers said no. Enjoy your van, and handing out those business cards could get you some extra cash with our $100 Referral Program.

April 02, 2018

Excellent Experience and Great Customer Service! Andy and the Big City team helped me find a vehicle I fell in love with right away at a payment that was within my budget. I highly recommend them to More

by ncrowder13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hamilton, Damien Stafford, Andy Long
Apr 03, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for sharing your experience working with Andy and the team. Complete satisfaction is our goal, and it's always nice to hear when they knock it out of the park for our customers. Enjoy your car, and don't forget about our $100 Referral Program.

April 01, 2018

Quick and Easy We showed up. Looked at all of the cars we found attractive, immediately test drove them and got financed and left with my new hybrid the same exact d More

by MorganandJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Apr 02, 2018 -

Big City Cars / The Auto Brokers responded

That's the kind of experience we strive for 100% of the time here at Big City Cars. I am glad to hear that Terrence was able to get everything just the way it worked out best for you. Don't forget about our $100 Referral Program.

March 31, 2018

Great the guys really care Its was a friendly experience and great customer service with great pricing and move cars they definitely do a awesome job I would tell anybody to com More

by Raiderfan86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Apr 02, 2018 -

Big City Cars / The Auto Brokers responded

I am glad to hear that Terrence got you into a great car and that you had such a good experience working with him. And don't forget, with our $100 Referral Program, every person you send to us that buys a car gets you an easy $100!

March 30, 2018

Awesome service Way easier that I thought it was going to be. I came in, test drive the car, and left in an hour and a half. More

by Blackappser
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Apr 02, 2018 -

Big City Cars / The Auto Brokers responded

We strive to make every customer experience as easy as possible and I am glad you shared about yours. Enjoy your car and don't forget about our $100 Referral Program.

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