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Big City Cars / The Auto Brokers

Fort Wayne, IN

3.9
321 Reviews

4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

May 22, 2018

Awesome !!! Working with Terrance was great! Not your typical salesmen . He was quick and not one to play games !!! I highly recommend him and the group at Big Ci More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Danelle Bright
May 23, 2018 -

Big City Cars / The Auto Brokers responded

We are glad to hear that you had such a good experience work with Terrence and our team here at Big City Cars. 100% Complete Customer Satisfaction is our number one goal here and it's good to know that our team is making that happen. Enjoy your new car and don't forget about our $100 Referral Program.

May 14, 2018

Excellent Salesmanship Speaking to Dylan before my trip at the dealership he knew what I wanted and made sure to do everything he could to get it! He is very educated and pr More

by jpetry1698
Recommend Dealer
Yes
Employees Worked With
Dylan Hattaway
May 15, 2018 -

Big City Cars / The Auto Brokers responded

I am glad to hear that Dylan was able to get you all taken care of and in such a good way. Thank you for taking the time to share about your experience. Don't forget about our $100 Referral Program.

May 14, 2018

the great saleman good experience, I truly love when salesmen are honest and upfront. not pushy at all, some salesmen need to learn how to be less pushy but firm like More

by gwakstaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hattaway
May 15, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few minutes to share about your experience working with Dylan and that he did such a great job making you feel comfortable. Don't forget about our $100 Referral Program.

May 13, 2018

Dylan you're the best! Dylan got me pre-approved the day before my visit. I told him what I was looking for and he delivered! I am now the proud owner of a 2013 Chrysler 200 More

by Langsda2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hattaway
May 15, 2018 -

Big City Cars / The Auto Brokers responded

We love hearing about our customers having such a good experience when buying a car from us. I am glad that Dylan was able to make it such a pleasure for you. Don't forget about our $100 Referral Program

May 12, 2018

Amazing I went in not sure if I would get a car. And KJ and all the big city car team put me at peace. Got me an amazing car for a really really good price! T More

by Reward2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Keats, Danelle Bright , Tim Duncan
May 15, 2018 -

Big City Cars / The Auto Brokers responded

Great to hear that KJ was able to get you all taken care of. Enjoy your new ride and don't forget about our $100 Referral Program.

May 12, 2018

Great salesman! Terrence was great, made us all laugh and made the experience very stress free, very professional and would recommend to everyone, thanks for all the More

by Tylerdfg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Terrence Randall
May 14, 2018 -

Big City Cars / The Auto Brokers responded

Always great to hear that our team is making the car buying process such a positive experience for our customers. I am glad he was able to get you all taken care of, and don't forget about our $100 Referral Program.

May 08, 2018

Good team Great sales team and finance. Good value and a car that fits me. The team worked with me it wasa good used car and sales experience More

by Matt1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Stafford
May 09, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for sharing about your experience here at Big City Cars. I am glad our team was able to get you into a great vehicle that fit your budget. Don't forget about our $100 Referral Program.

May 04, 2018

No Regrets! Terrence did an awesome job to find us a vehicle that fit our budget and we were happy with. We highly recommend him and this dealership. More

by Happy couple with SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Danelle Bright
May 09, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about working with Terrence. We strive for complete customer satisfaction 100% of the time, and to hear about a good experience shows we're doing it right. Thank you again for the review and don't forget about our $100 Referral Program.

May 02, 2018

Long process I want to start off by saying this is not a negative review, just my experience. My wife and I went there looking to buy a truck, since all the adver More

by TankieMcAwesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Joe Dechert, Bob Bolen
May 29, 2018 -

TankieMcAwesome responded

Just out of curiosity, why do you not respond to the ratings that are less than 5 stars? I also forgot to mention in the original post that the passenger rear seat belt doesnt work either. Cant take it anywhere as a family because 1 of the three kids cant buckle up. If i can unload this Edge soon, I will, not worth the $335 payment, or the $10k it was bought for.

April 30, 2018

Great experience Came in looking for an affordable car for work with a low payment and was able to deliver with no problem. He was professional polite and great sales More

by JTALBOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
May 02, 2018 -

Big City Cars / The Auto Brokers responded

We strive for complete customer satisfaction 100% of the time, so it's great to hear about a success in that endeavor. Thank you for taking the time to share about your experience. Don't forget about our $100 Referral Program.

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