Big City Cars / The Auto Brokers
Fort Wayne, IN
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Awesome !!! Working with Terrance was great! Not your typical salesmen . He was quick and not one to play games !!! I highly recommend him and the group at Big Ci Working with Terrance was great! Not your typical salesmen . He was quick and not one to play games !!! I highly recommend him and the group at Big City Cars ! Danielle was a huge help I can’t thank her and Terrence enough !!! More
Excellent Salesmanship Speaking to Dylan before my trip at the dealership he knew what I wanted and made sure to do everything he could to get it! He is very educated and pr Speaking to Dylan before my trip at the dealership he knew what I wanted and made sure to do everything he could to get it! He is very educated and professional in every way. I would highly recommend him to anyone wanting to purchase a vehicle! More
the great saleman good experience, I truly love when salesmen are honest and upfront. not pushy at all, some salesmen need to learn how to be less pushy but firm like good experience, I truly love when salesmen are honest and upfront. not pushy at all, some salesmen need to learn how to be less pushy but firm like him. excellent experience overall, I'm sure i will be a returning customer and refer who i know is looking for a vehicle More
Dylan you're the best! Dylan got me pre-approved the day before my visit. I told him what I was looking for and he delivered! I am now the proud owner of a 2013 Chrysler 200 Dylan got me pre-approved the day before my visit. I told him what I was looking for and he delivered! I am now the proud owner of a 2013 Chrysler 200 and I absolutely love it! Thanks Dylan for the fast, friendly, professional service!! I will tell everyone I know about the great service I received at Big City Cars! More
Amazing I went in not sure if I would get a car. And KJ and all the big city car team put me at peace. Got me an amazing car for a really really good price! T I went in not sure if I would get a car. And KJ and all the big city car team put me at peace. Got me an amazing car for a really really good price! They were super willing to work with me and I appreciate it. More
Great salesman! Terrence was great, made us all laugh and made the experience very stress free, very professional and would recommend to everyone, thanks for all the Terrence was great, made us all laugh and made the experience very stress free, very professional and would recommend to everyone, thanks for all the help you guys were the best! More
Good team Great sales team and finance. Good value and a car that fits me. The team worked with me it wasa good used car and sales experience Great sales team and finance. Good value and a car that fits me. The team worked with me it wasa good used car and sales experience More
No Regrets! Terrence did an awesome job to find us a vehicle that fit our budget and we were happy with. We highly recommend him and this dealership. Terrence did an awesome job to find us a vehicle that fit our budget and we were happy with. We highly recommend him and this dealership. More
Long process I want to start off by saying this is not a negative review, just my experience. My wife and I went there looking to buy a truck, since all the adver I want to start off by saying this is not a negative review, just my experience. My wife and I went there looking to buy a truck, since all the advertising states they will get you into what you want, we figured why not. I knew Bobby Bolen from my previous job. We are there a couple hours, and I got a call that my dad had unexpectedly passed away. They were very sympathetic and understanding. Due to a credit issue I had, they put me in a 2013 Escape. We didn’t get out of there until after 10pm, 6 long hours at the car lot, and their choice of beverages needs some expansion. We drove the car for a week and a half and then was told that the financing fell through but they had a back up plan. I ended up with an 09 Edge. Told them after the test drive one of the rear wheel bearings was shot. Nothing was said further about it. A week after getting it, the battery froze and busted open...$130. Bought the rear wheel bearings off eBay, $80. Pads and rotors were shot, $250. I have spent more than my car payment on repairs after 2 months of owning it. I think the service department needs some training on how to properly inspect incoming vehicles, the wheel bearing upon initial test drive would have been insanely noticeable. Should have been repaired before being offered for sale. Joe and Bob did as promised and got me financed. And I like the xxxx Edge. Just my experience there. More
Great experience Came in looking for an affordable car for work with a low payment and was able to deliver with no problem. He was professional polite and great sales Came in looking for an affordable car for work with a low payment and was able to deliver with no problem. He was professional polite and great sales person to deal with. Thanks for the experience that didn't t leave me pissed off and leaving without a car. More