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Big City Cars / The Auto Brokers

Fort Wayne, IN

3.9
321 Reviews

4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

June 24, 2018

Great salesman, wonderful and helpful Kevin was realy nice. Not "pushy". Wanting to find the right vehicle for us. Easy to talk too. Explained everything properly so that we understand. More

by Christinemagana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Keats
Jun 26, 2018 -

Big City Cars / The Auto Brokers responded

Thanks for taking a few moments to share about working with Kevin. We encourage our team to not be pushy and find out what our customers are looking for and deliver a quality experience to them each and every time. Enjoy your new car and don't forget about our $100 Referral Program.

June 23, 2018

Great job! Kevin was great to work with! Had answers to all of our questions also had some good conversations to pass the time while waiting for paperwork. Could More

by Ralphamv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Keats
Jun 26, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about working with Kevin. I am glad that he was able to make it a positive buying experience for you. Complete customer satisfaction is always our goal and it's always great to hear that our team is making that happen. Enjoy your car and don't forget about our $100 Referral Program.

June 22, 2018

Dylan H. We showed up and it was pouring down rain Dylan gave my husband and I the umbrella so we didn’t get wet. He pulled a van around for us to us to test d More

by Ashley0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hattaway
Jun 26, 2018 -

Big City Cars / The Auto Brokers responded

It's great to hear that Dylan worked so hard to make sure your buying experience was a good one. I am grateful that you took a few moments to share that experience with us. Enjoy your van and don't forget about the $100 Referral Program.

June 21, 2018

Great Experience!! My husband and I had a great experience working with JaMarcus Smith. It was a very non pressure experience and he made sure to find the perfect vehicl More

by Wearecarpeople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Stafford, JaMarcus Smith
Jun 26, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few moments to share about your experience working with JaMarcus here at Big City Cars. I am glad that he was able to make it a pleasurable experience for you and get you what you were looking for. Enjoy your car and don't forget about our $100 Referral Program.

June 18, 2018

Service We had an awesome experince we are very happy with all the help we recieved thanks josh for helping us get our car would deffenitely send someone ther More

by Eicher123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Joe Dechert
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for sharing your experience about buying a car from Big City. I am glad that Josh and the team were able to get you into a great vehicle and made it a pleasant experience for you. Enjoy your car and don't forget about our $100 Referral Program.

June 15, 2018

Great service Walked in expecting to be denied like so many times before. But the team worked great to get me in a great car I love with affordable payments. I woul More

by Hhouser77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Royce, Damien Stafford
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Our team is dedicated to get our customers approved and driving home happy, and it is a pleasure to hear that we made that happen for you. Thank you for sharing your experience with us. Enjoy your car, and don't forget about our $100 Referral Program.

June 14, 2018

Amazing owners and staff!!! Trustworthy and great prices. They always go out of their way to make you feel welcomed!!!! They always have a great inventory and make it so easy to More

by Armstrong02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duncan
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about your experience. It is always great to hear that our staff is taking care of the customers in a manner that reflects so well on the company as a whole. Enjoy your car and don't forget about our $100 Referral Program.

June 14, 2018

Great Service Thank you for all your help PK! You did an exceptional job! Really wish car dealerships had more people like you! It’s amazing what a difference it ma More

by Bgodoy40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PK
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few minutes to let us know how our team is doing. I am glad that PK was able to make your car buying experience such a pleasant one. I would also be curious what we could have done to improve your experience and get that 5th star. In the meantime, enjoy your new ride and don't forget about our $100 Referral Program.

June 12, 2018

Excellence I had a great time and experience at Big City Cars here in Fort Wayne. The sales and financing teams work hard and explained everything very well. Tha More

by Matt_caley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Damien Stafford, Cameron Caley
Jun 13, 2018 -

Big City Cars / The Auto Brokers responded

Matt, thanks for coming in and working with our team. I know you had a rough experience at another dealership, so thank you for giving us the opportunity to show you how stress-free car buying can be. Enjoy your car and don't forget about our $100 Referral Program.

June 11, 2018

Amazing place to buy a car This place is the most stress free dealership I ever been to and they don’t just get you approved with the first place they can they look for the best More

by Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete McMahan, Damien Stafford
Jun 13, 2018 -

Big City Cars / The Auto Brokers responded

Wade, I'm glad we were able to make it such a pleasant car buying experience for you. It's our goal to give complete customer satisfaction 10)% of the time, so it's good to hear when we've succeeded. Enjoy your car and don't forget about our $100 Referral Program.

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