Big Al's Auto Outlet
Latham, NY
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6 Reviews of Big Al's Auto Outlet
A great rainy day We drove into Big Al's Auto Outlet just to turn around. We were looking for a small pick up and saw a Tacoma over in the corner so we took a look and We drove into Big Al's Auto Outlet just to turn around. We were looking for a small pick up and saw a Tacoma over in the corner so we took a look and decided to go in and get the price. We met Mathew, a very pleasant young man, who answered all our questions with honesty and no pressure. after learning more about our need he suggested we look at a Nisan Frontier. It turned out to be perfect for us and it came with a lifetime power train warrantee from Goldstein. After driving the truck, which is awesome, and engaging in a little negotiating we came to a respectable deal. There was never any pressure during our transaction and the information we received in response to questions was always very complete and honest. I have never had such a great experience shopping for a used vehicle. If you are shopping for a new or used vehicle go to Big Al's. You will like the visit and are very likely to leave with the car of your dreams. Do it. You will not be disappointed. Thanks for the opportunity to respond. More
Not our first time We bought a car in April of 2015 from big al's and the reason we came back was Matthew Grounds. Very professional and down to earth. We will come back We bought a car in April of 2015 from big al's and the reason we came back was Matthew Grounds. Very professional and down to earth. We will come back here again when we need another vehicle. Thank you Matthew More
Best people I ever dealt with! Big Al's is not your typical corner used car lot. They truly provide a new car dealer experience. They have a sales room WITH a friendly sales staf Big Al's is not your typical corner used car lot. They truly provide a new car dealer experience. They have a sales room WITH a friendly sales staff, and a full service department! Emily was great. She lives up to her motto of guaranteed customer satisfaction. The best part is they give you a fair deal right off the bat. You don't have to spend hours haggling and still end up walking out. They had the vehicle that was advertised, and I bought it on the spot. I will go there again for any cars I buy in the future. More
A great experience After going to several dealerships I did not have much hope of closing on a deal due to negative equity in the SUV I had. The salesperson Meagan was s After going to several dealerships I did not have much hope of closing on a deal due to negative equity in the SUV I had. The salesperson Meagan was so understanding and accommodating to us and walked through every option available. She made sure we were heard and ensured that we obtained a vehicle that fit our needs and budget! We will definitely be back next time we need a new vehicle! More
amazing Everyone at big als was absolutely amazing, from Anthony Foote to Nathan Pettograsso my experience was all i could ask for. Nathan was my sales man bu Everyone at big als was absolutely amazing, from Anthony Foote to Nathan Pettograsso my experience was all i could ask for. Nathan was my sales man but.. The whole staff and i mean whole staff was involved. Not only was i sold but my 4 year old sassy mama was sold. Anthony was who i dealt with right from the beginning on the financial aspect and once i found the car I WANTED Anthony found a way to make it happen.. While i sat and dicussed business with Anthony the staff played with my daughter and kept her occupied. My daughter that night said mommy i love all my new friends... That made me smile and i knew i made the right choice. Nathan was such a great salesman he made sure i was 100% happy with my car. He did not want to hear 90% or even 95% his goal was 100% and i have to say im 100% happy with my 2012 Mitsubishi outlander sport. Theres no doubt i would defiantly recommend them to anybody in need of a good car and good customer service.. My daughter loves mints and gum and when i came to pick up the car the staff had treats in the back seat awaiting my daughter.. Its the little things that count :-) More
My daughter insisted . This was the first car I got that cost so much money and needless to say I was mortified. My daughter handled everything. The salesman, Anthony, was This was the first car I got that cost so much money and needless to say I was mortified. My daughter handled everything. The salesman, Anthony, was a trooper. He made me feel great with the way he explained things to my daughter. The time we took to pick and choose seemed endless. Anthony was great. He did not rush us or become frustrated with my uncertainty. In the end my daughter was satisfied and even though I was in shock I was elated with the choice we made. I would recommend Big Al's Auto Outlet to anyone. More