Biener Ford - Service Center

Had the pleasure of purchasing a vehicle and dealt directly with Rich Pizzo. Phenomenal guy, experienced, knowledgeable, and quick! Always being worried about servicing my vehicles at dealerships I wa directly with Rich Pizzo. Phenomenal guy, experienced, knowledgeable, and quick! Always being worried about servicing my vehicles at dealerships I was ensured by Louis DeLbalzo (service manager) that I had nothing to worry about. Boy was he right! He has passion in what he does and has always surpassed my expectations when I go in for service! Could not be happier with my total overall experience at Biener Ford. More

The overall experience at Biener Ford is how you should experience a Ford Dealership / Car Dealership. My family and I have owned Ford's for well over 20 years and I would say Biener Ford is the best Ford experience a Ford Dealership / Car Dealership. My family and I have owned Ford's for well over 20 years and I would say Biener Ford is the best Ford dealership around. The service team is very knowledgeable / honest with timelines and repairs needed on your vehicle. Beiner Ford is my personal choice for service and is also my professional choice for two different fleets of Fords that are serviced at Biener Ford exclusively. I work with Louis Del Balzo daily and all I can say is that he is professional, trustworthy, and just overall a pleasure to work with. I have also worked with Issac Negrete who helped get my parents a Ford Explorer and worked with Benny D'Angelo as well on the purchase of my vehicle. Again, all great experiences and the team at Biener Ford is amazing! I would highly recommend Beiner Ford and have done so many times. More

Super clean and every employee was so friendly. ..I brought my 22 maverick for change oil and service recall. ..I brought my 22 maverick for change oil and service recall. More

The team at Biener Ford is nothing short of being outstanding. They always go above and beyond whilst maintaining efficiency outstanding. They always go above and beyond whilst maintaining efficiency More

This dealership is amazing, coffee, bagels. just a great atmosphere to wait. for your car. just a great atmosphere to wait. for your car. More

Called ahead about a flat tire, was told it could be changed same day. Waited several hours to have the wrong tire arrive. No loaner available. Had to wait 2 more days for a tire to arrive. A tire under changed same day. Waited several hours to have the wrong tire arrive. No loaner available. Had to wait 2 more days for a tire to arrive. A tire under insurance. While the car was there an air leak in the windshield was not fixed and a known manufacturer steering issue was not repaired. The car had to be returned and left for several more days. The air leak was fixed, but the steering issue “will not be fixed” according to the service rep. I called 4x over 5 hours on Thursday and no one ever called me back for an update on my car that was now at the dealership for the 4th day in a row, and the 7th day in total. How will a known issue not be repaired? My next steps will be to contact Ford Corp, then the BBB, then The State Attorney General’s Office.. if none of those work I will have no further recourse but to hire an attorney. I did not pay $75k for a car that is defective from a dealership that doesn’t communicate with me. More

The service that was performed on my Ford F150 was very quick and efficient. I love the idea of dropping the vehicle off the evening before and leaving the key in the dropbox. quick and efficient. I love the idea of dropping the vehicle off the evening before and leaving the key in the dropbox. More

Amazing hospitality and service. I would recommend this dealership to anyone looking for an easy personal experience. I would recommend this dealership to anyone looking for an easy personal experience. More

Amazing service fans friendly. I would definitely recommend their service department to all my friends I would definitely recommend their service department to all my friends More

Easy check-in and timely service. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. More