Biener Ford - Service Center

Super clean and every employee was so friendly. ..I brought my 22 maverick for change oil and service recall. ..I brought my 22 maverick for change oil and service recall. More

The team at Biener Ford is nothing short of being outstanding. They always go above and beyond whilst maintaining efficiency outstanding. They always go above and beyond whilst maintaining efficiency More

This dealership is amazing, coffee, bagels. just a great atmosphere to wait. for your car. just a great atmosphere to wait. for your car. More

Called ahead about a flat tire, was told it could be changed same day. Waited several hours to have the wrong tire arrive. No loaner available. Had to wait 2 more days for a tire to arrive. A tire under changed same day. Waited several hours to have the wrong tire arrive. No loaner available. Had to wait 2 more days for a tire to arrive. A tire under insurance. While the car was there an air leak in the windshield was not fixed and a known manufacturer steering issue was not repaired. The car had to be returned and left for several more days. The air leak was fixed, but the steering issue “will not be fixed” according to the service rep. I called 4x over 5 hours on Thursday and no one ever called me back for an update on my car that was now at the dealership for the 4th day in a row, and the 7th day in total. How will a known issue not be repaired? My next steps will be to contact Ford Corp, then the BBB, then The State Attorney General’s Office.. if none of those work I will have no further recourse but to hire an attorney. I did not pay $75k for a car that is defective from a dealership that doesn’t communicate with me. More

The service that was performed on my Ford F150 was very quick and efficient. I love the idea of dropping the vehicle off the evening before and leaving the key in the dropbox. quick and efficient. I love the idea of dropping the vehicle off the evening before and leaving the key in the dropbox. More

Amazing hospitality and service. I would recommend this dealership to anyone looking for an easy personal experience. I would recommend this dealership to anyone looking for an easy personal experience. More

Amazing service fans friendly. I would definitely recommend their service department to all my friends I would definitely recommend their service department to all my friends More

Easy check-in and timely service. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. More

Best service I’ve ever had at a car dealership. Top rating for sure. Highly recommended. Top rating for sure. Highly recommended. More

I highly recommend this FORD service center. I needed a last minute oil change/tire rotation and they accommodated me right away. They were very reliable - they found a couple of other things th I needed a last minute oil change/tire rotation and they accommodated me right away. They were very reliable - they found a couple of other things that needed to be fixed and got it done right away with a reasonable cost. They provided quick and top notch service to my vehicle. The waiting area was also comfortable & offered coffee & pre-packaged bagels and WIFI. I had a great overall experience! More