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Biener Ford - Service Center

Great Neck, NY

4.7
375 Reviews

375 Reviews of Biener Ford - Service Center

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November 01, 2023

Brought my Flex in for warranty work, the problem was diagnosed quickly and repair was done in a timely manner. Car is running perfectly now. More

by cs11050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomaski
Nov 02, 2023 -

Biener Ford responded

We're delighted to hear that your Flex is running perfectly after our swift and efficient warranty repair. Thank you for choosing Biener Ford!

October 30, 2023

Wonderful experience from the first time I entered the dealership. I pulled into the parking lot and an attendant was there to greet me. Inside, the service manager was also very helpful as I had a Doctor More

by thirdhouse3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 02, 2023 -

Biener Ford responded

We're thrilled to hear about your exceptional experience at Biener Ford! Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

October 27, 2023

Biener Ford Service Department has always done an outstanding job servicing my vehicle. Professional and friendly customer representatives are always eager to help. From checking in the vehicle, to s More

by CarHart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Chris and MJ, Benny D'Angelo, Frank Garcia, Louis Del Balzo
Nov 02, 2023 -

Biener Ford responded

Thank you for your glowing review! We're thrilled to hear about your consistently outstanding experiences with our Service Department, and our team is always here to provide professional and friendly assistance. See you on your next visit to Biener Ford!

October 17, 2023

Very comfortable environment and quick efficient service. Will definitely go back for regular maintenance here. More

by defects_bans.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and cashier
Oct 18, 2023 -

Biener Ford responded

Thank you for your kind words! We're thrilled to hear that you found our environment comfortable and our service efficient. We look forward to serving you again for your regular maintenance needs.

October 13, 2023

We appreciate our service professionals so much. They care and communicate effectively. Much appreciated. Thanks More

by Kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
Oct 16, 2023 -

Biener Ford responded

Thank you for your kind words and positive feedback. It's wonderful to hear that our service professionals have been caring and effective in their communication. We truly value your appreciation and support. Thank you for choosing our services!

September 12, 2023

I did not get my Ford Explorer from Bieber but from Day one they have been servicing it and they have been Awesome! Next Ford is definitely going to be from them! More

by Panagiotis.Sakkatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
Sep 14, 2023 -

Biener Ford responded

Thank you for taking the time to share your experience with Biener Ford! We appreciate your business and look forward to helping you in the future.

August 08, 2023

Car had recalls on it so made appointment. Got to service depart on the day of my appointment & advised part wasn't available to next day. Service manager Louis & service rep Steve went out of More

by kmharfmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Louis Del Balzo
Aug 09, 2023 -

Biener Ford responded

Thank you for taking the time to share your experience. See you next time!

July 29, 2023

Lou, Chris and Steve in service exceptional and professional. Great service. Been coming here since 2014 More

by karenliberty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in Service- beyond professional
Jul 31, 2023 -

Biener Ford responded

That's fantastic, we're glad that Lou, Chris and Steve were there to make your experience a good one! Thank you for taking the time to share, we look forward to your next visit!

July 28, 2023

Service department arranged for service visit immediately. Kevin arrived and did a great job within 2-3 hours of my initial call. Service was great and super easy for me More

by danw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
Jul 31, 2023 -

Biener Ford responded

We're so happy to hear that you had an excellent experience with Kevin & our Service team! Thank you for taking the time to share, we're looking forward to serving you again soon.

July 21, 2023

The service was for a recall and took a bit longer than anticipated, but everyone kept me posted and made every effort to finish the work on time. More

by vmw1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
Jul 24, 2023 -

Biener Ford responded

We're happy to hear that you had a pleasant experience with our dedicated team! We look forward to serving you again soon.

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