Biener Ford - Service Center

Very customer centric!! I am not often impressed but today I was!! I was working with the service department on repairs for my college daughter’s car. They were very understanding about the situation o today I was!! I was working with the service department on repairs for my college daughter’s car. They were very understanding about the situation of me not me being in the area. More

Lou&Dave are very professional and make you feel at home while I was waiting for my car thank you guy’s and the coffee was great 👍🏻 while I was waiting for my car thank you guy’s and the coffee was great 👍🏻 More

Friendly, clean facility, conveniently located and attentive customer service. Always accommodating and easy scheduling for appointments. Would highly recommend Biener Ford for service and sales, attentive customer service. Always accommodating and easy scheduling for appointments. Would highly recommend Biener Ford for service and sales, More

Very efficient process. clean and welcoming facility. Professional and courteous staff with whom I interacted. The person greeting me at drop off and David at the front desk are excellent Professional and courteous staff with whom I interacted. The person greeting me at drop off and David at the front desk are excellent More

You guys are amazing five star support and service I’m so happy you were close to where I live I wish I had bought my vehicle through you guys all my services will be at your new Dealership happy you were close to where I live I wish I had bought my vehicle through you guys all my services will be at your new Dealership More

Excellent customer service I came to the dealership in the morning greeted by the staff I have been told by the staff that were told the repair will take about two weeks It was done in 2 hours Engine the morning greeted by the staff I have been told by the staff that were told the repair will take about two weeks It was done in 2 hours Engine problem and Recall Thank you More

Great service department. My service writer always goes over my vehicle and suggested the recommended service. Their customer communication is excellent when your vehicle is done or if there is a problem. over my vehicle and suggested the recommended service. Their customer communication is excellent when your vehicle is done or if there is a problem. Biener ford service department is 10X better than the old tower ford service department. Biener service department cares about doing the job right the first time. AAA+++++ More

Fantastic derviceVery pleasedWill strongly Fantastic dervice Very pleased Will strongly recommend Great facility Great job Timing was right David was very helpful Overall good experience Fantastic dervice Very pleased Will strongly recommend Great facility Great job Timing was right David was very helpful Overall good experience Will think get another car from same dealer More

Very helpful and friendly staff took care of all my needs and helped me keep my car in tip top shape. Will be back again needs and helped me keep my car in tip top shape. Will be back again More

Repair of faulty clutch was very delayed. Poor communication regarding issues with the repair. Ultimately, was completed after many calls and text messages. Did not feel that my car repair was hig communication regarding issues with the repair. Ultimately, was completed after many calls and text messages. Did not feel that my car repair was high on their list. Finally got a loaner during the last few days of the repair. More