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Biener Ford - Service Center

Great Neck, NY

4.7
375 Reviews

375 Reviews of Biener Ford - Service Center

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April 08, 2021

Work was done earlier than told. Asked for additional work to be done, but labor fee scared me away; over $100 only to "take a look". I wondered how much would actual cost be! More

by CHENYEILIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
April 07, 2021

The staff, particularly David, was extremely helpful and cooperative. The appointment I made was convenient and my time was respected. I appreciated the Lyft ride home since without my knowledge ahead of ti More

by LLEBOVITZ20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
April 06, 2021

No issues. I wish my car wasn’t going to cost so much but that’s not your fault. Your Service is always good. It’s just expensive to own a car these days More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 06, 2021

Great service, wonderful people helping and working with you. I'm happy with the work and the vehicle is running good. Thank you Biener ford More

by bart436d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
April 04, 2021

gave me good service when i went in to deal with a recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no More

by BOUNSOUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim?
April 03, 2021

Service is prompt and communication is provided as per the issue with the vehicle. Happy they now provide loaner car, they will stay on top of the issue if you keep addressing it. More

by NMR0109
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 02, 2021

Needed to switch dealers, called and Biener waa very accommodating. The problem I had was actually under warranty, so I didn't pay a dime. Very happy and would return there again for any services needed More

by KMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
April 02, 2021

The guys that work in the service department are great very responses and friendly.Anytime I have a question do you have some guys always very responsive More

by Tom G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, David
April 02, 2021

Louis was great. He was very accommodating and Bobby really did a great job helping me out transport the car. The communication with me was great so I knew what was going on all the time More

by WILLIAM.MILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis and Bobby
March 31, 2021

I brought my car in for service - I was treated like royalty and the car was repaired to better than new - I would recommend anyone to have their cas serviced there More

by Irahazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Basso