Biener Ford - Service Center
Great Neck, NY
374 Reviews of Biener Ford - Service Center
The staff, particularly David, was extremely helpful and cooperative. The appointment I made was convenient and my time was respected. I appreciated the Lyft ride home since without my knowledge ahead of ti cooperative. The appointment I made was convenient and my time was respected. I appreciated the Lyft ride home since without my knowledge ahead of time no one in my family was available to pick me up. More
No issues. I wish my car wasn’t going to cost so much but that’s not your fault. Your Service is always good. It’s just expensive to own a car these days that’s not your fault. Your Service is always good. It’s just expensive to own a car these days More
gave me good service when i went in to deal with a recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no More
Service is prompt and communication is provided as per the issue with the vehicle. Happy they now provide loaner car, they will stay on top of the issue if you keep addressing it. the issue with the vehicle. Happy they now provide loaner car, they will stay on top of the issue if you keep addressing it. More
Needed to switch dealers, called and Biener waa very accommodating. The problem I had was actually under warranty, so I didn't pay a dime. Very happy and would return there again for any services needed accommodating. The problem I had was actually under warranty, so I didn't pay a dime. Very happy and would return there again for any services needed! More
The guys that work in the service department are great very responses and friendly.Anytime I have a question do you have some guys always very responsive very responses and friendly.Anytime I have a question do you have some guys always very responsive More
Louis was great. He was very accommodating and Bobby really did a great job helping me out transport the car. The communication with me was great so I knew what was going on all the time really did a great job helping me out transport the car. The communication with me was great so I knew what was going on all the time More
I brought my car in for service - I was treated like royalty and the car was repaired to better than new - I would recommend anyone to have their cas serviced there royalty and the car was repaired to better than new - I would recommend anyone to have their cas serviced there More
Very customer centric!! I am not often impressed but today I was!! I was working with the service department on repairs for my college daughter’s car. They were very understanding about the situation o today I was!! I was working with the service department on repairs for my college daughter’s car. They were very understanding about the situation of me not me being in the area. More