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Biener Ford - Service Center

Great Neck, NY

4.7
378 Reviews

378 Reviews of Biener Ford - Service Center

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May 03, 2021

David and Lewis were great. Communication was constant and all of my needs were addressed. This was all done at my convenience. Thank you to the service team. More

by CMALONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 29, 2021

They pay attention to detail and are extremely courteous so far pleased with the service here!! Switched from another dealership glad I made the change! More

by Dcredny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
April 29, 2021

The entire staff is wonderful.They are experts in The entire staff is wonderful. They are experts in knowledge, craftsmanship, professionalism and friendliness. I continue to be highly impressed b More

by KAMIKAZEKIPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 28, 2021

Appointment at 9am got my car fix next day I hope u guys can do the same not just because customers leave the car then u keep it late to fix More

by xwh61616104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Mitchnick
April 27, 2021

The service manager, Dave, was great! - he took time to put us at ease, and he quickly and efficiently resolved our issue (windshield wiper motor). All in all, a great interaction! More

by DKESSELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 23, 2021

Place was very clean and the services was very good. Service dept was friendly and helpful, I would go there again for future service needs More

by Brie l.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 23, 2021

Everyone was friendly and the advisor David kept me informed throughout the process. Technician made sure everything was done and the vehicle was returned clean More

by STEVEG213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Claudia Pacheco, Frank Garcia, Jeremy Simms, Louis Del Balzo, David Mitchnick, Rich Pizzo
April 21, 2021

Great service! Great staff! Highly recommended! The Great service! Great staff! Highly recommended! The service was reasonable, fair, and thorough. David was competent and professional. Rita was c More

by craigm1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Rita
April 20, 2021

It was my first time there and meeting David for the first time, but he made me super comfortable and made it seem like we were buddies. The friendly atmosphere was amazing and the service updates were More

by David Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 17, 2021

Edge was at dealer for 4 days and nothing was done. Rubber molding trim parts for rear doors and took several days to come in which was frustrating. Had to come back with the car two weeks later. More

by KKIESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcella (always a pleasure to see her), David Mitchnick, Harold (Tech)
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