Biener Ford - Service Center

The service manager, Dave, was great! - he took time to put us at ease, and he quickly and efficiently resolved our issue (windshield wiper motor). All in all, a great interaction! put us at ease, and he quickly and efficiently resolved our issue (windshield wiper motor). All in all, a great interaction! More

Everyone was friendly and the advisor David kept me informed throughout the process. Technician made sure everything was done and the vehicle was returned clean informed throughout the process. Technician made sure everything was done and the vehicle was returned clean More

Place was very clean and the services was very good. Service dept was friendly and helpful, I would go there again for future service needs Service dept was friendly and helpful, I would go there again for future service needs More

Great service! Great staff! Highly recommended! The Great service! Great staff! Highly recommended! The service was reasonable, fair, and thorough. David was competent and professional. Rita was c Great service! Great staff! Highly recommended! The service was reasonable, fair, and thorough. David was competent and professional. Rita was courteous and friendly. Top notch! More

It was my first time there and meeting David for the first time, but he made me super comfortable and made it seem like we were buddies. The friendly atmosphere was amazing and the service updates were first time, but he made me super comfortable and made it seem like we were buddies. The friendly atmosphere was amazing and the service updates were on point and were very flexible and accommodating to my schedule when I was able to pick up the vehicle. He also send pictures of the tires and explained that it was worn and highly recommended it to be changed, but the thing I really loved was that there was no pressure at all to get it done at the dealership. He simply was just letting me know and that was awesome! More

Edge was at dealer for 4 days and nothing was done. Rubber molding trim parts for rear doors and took several days to come in which was frustrating. Had to come back with the car two weeks later. Rubber molding trim parts for rear doors and took several days to come in which was frustrating. Had to come back with the car two weeks later. More

It was a pleasure to service my vehicle at ford biener in great neck.Stuff was very friendly and professional. It was surely grat experience. David Mitchnick really terrific guy,very helpful and understandin great neck.Stuff was very friendly and professional. It was surely grat experience. David Mitchnick really terrific guy,very helpful and understanding. Thank you Biener Ford More

One of the nicest dealers I have delt with. The staff is polite and efficient.The service department is great! I would highly recommend using this dealership. polite and efficient.The service department is great! I would highly recommend using this dealership. More

Kind people, fast service. I live in brooklyn so it was an hour drive and totally worth it. I will definitely be back next time i need to service my truck. an hour drive and totally worth it. I will definitely be back next time i need to service my truck. More

Work was done earlier than told. Asked for additional work to be done, but labor fee scared me away; over $100 only to "take a look". I wondered how much would actual cost be! work to be done, but labor fee scared me away; over $100 only to "take a look". I wondered how much would actual cost be! More