Biener Ford - Service Center

Dave at Beiner Ford was exceptionally helpful. Communication is great and I will definitely use them for my maintenance and repairs for my GT500. Thanks Dave! Communication is great and I will definitely use them for my maintenance and repairs for my GT500. Thanks Dave! More

I was quite pleased with the Service Dept. at Biener Ford. David was very helpful and very nice. So was Marcella. Overall I was very pleased with the work that was done to my car. Ford. David was very helpful and very nice. So was Marcella. Overall I was very pleased with the work that was done to my car. More

The customer service representative Dave is good, but the technician job is not efficient. When the vehicle has been finished, nobody notify customers who sit in waiting area. Time waste. If you can provide technician job is not efficient. When the vehicle has been finished, nobody notify customers who sit in waiting area. Time waste. If you can provide loaner, it will be better. More

This was the second time I have been disappointed by this dealership. It is very frustrating for their service department to tell you a particular maintenance is needed, have you agree, and then several hour dealership. It is very frustrating for their service department to tell you a particular maintenance is needed, have you agree, and then several hours later inform you that a part is not available and one will have to wait until the next day to get the car fixed. There seems not to be any inventory check when the order was written up and one is quoted a cost. This happened last year and again this year. Additionally, I told them the digital odometer no longer shows up. This was not fixed this time. No explanation. The dealership was otherwise clean and well kept. More

The service department was no less than amazing in that I called them on a fly going on vacation and they were happy to accommodate some work I needed done while I was away and I picked the car up on our way called them on a fly going on vacation and they were happy to accommodate some work I needed done while I was away and I picked the car up on our way back. They did a great job Big Time! Ask for Dave he's the best! More

They did what needed to be done in the time it should take to be done. Nice new spacious facility. All covid 19 rules observed. take to be done. Nice new spacious facility. All covid 19 rules observed. More

Service was magnificent. They really surprised me.Fast Curtious Friendly Professional Clean Awesome Reliable They definitely gained a new customer. I will use them all the time now. Curtious Friendly Professional Clean Awesome Reliable They definitely gained a new customer. I will use them all the time now. More

As always Biener was outstanding. Comfortable surroundings took care of me as expected. Terrific service dept. the mechanic took personal interest in my car outstanding surroundings took care of me as expected. Terrific service dept. the mechanic took personal interest in my car outstanding More

Great service, quality of work and personnel. Today is pretty hard to find people that keep their word, in Biener Ford from appointment phone scheduling to Mr. David who took the car for service were prof pretty hard to find people that keep their word, in Biener Ford from appointment phone scheduling to Mr. David who took the car for service were professional and did everything in time as promised. Thank you. More

David’s service was efficient, timely and overall excellent. If I could give him 10 stars, I would! He can be trusted with all your cars service needs. excellent. If I could give him 10 stars, I would! He can be trusted with all your cars service needs. More